Concierge

3 weeks ago


Sydney, Australia Accor HQ Full time

**Concierge**

Rich history meets modern elegance in the heart of Sydney at The Porter House Hotel Sydney - MGallery. This redevelopment of the iconic 1876 masterpiece is looking for a superstar to join the team, the Concierge will assist in the day to day operations of the Concierge department including lobby services and security functions, ensuring that standards are maintained in these areas, efficiency evident and customer’s needs met and expectations exceeded.

From a warm welcome to a fond farewell, as a Concierge, you will take care of the guests as soon as they step foot onto your driveway, ensuring a lasting impression for our guests’ stay.

**What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, Planet 21
- Staff celebration & tenure recognition
- Bring your mate to work - heartist referral program
- Employee Assistance Program
- **What you will be doing**:

- Owning the front entrance, assisting our arriving and departing guests while providing exceptional service
- Assist with the loading and unloading of luggage to and from guest vehicles
- Proudly be an ambassador of the property and brand, promoting our facilities
- Ensure timely delivery of all guest luggage
- Explain technology and features of guest rooms
- Assist with the Front Office operation to achieve a reputation as a market leader in individualised customer focused service
- Responding to all guest enquiries regarding local attractions, restaurants, and tours. Offering the best product or service to meet the guests individual requirements
- Build and maintain strong and productive relationships with local tour operators, restaurants and service providers to ensure products offered to guests are of the highest quality and reputation
- Be proactive in the services concierge offers, follow up all reservations, bookings and recommendations to ensure quality and guest satisfaction is at the optimal level
- Co-ordinate guest transportation to and from the airport and ensure that accurate accounting procedures are followed in the charging of transfers.
- Concierge will keep up to date with accurate, helpful information that will benefit Hotel Guests in respect of hotel and local facilities and attractions.

**Your experience, skills and key requirements include**:

- Service focused personality is essential; customer service experience is an asset
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to work on a rotating roster
- Previous similar experience is an advantage
- Knowledge of Sydney sights and events
- CreativeGuest Passionate
- Organisational Skills
- Able to take Initiative and adapt to changing conditions
- Motivated to make our guests’ stay memorable

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS**

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.


  • Concierge

    6 days ago


    Sydney, Australia Prestige Concierge Services Full time

    We provide concierge services to luxury buildings for hotels and private residential that are mainly located in the CBD. If you have a can do attitude, good work ethics and a calm attitude please apply. **Description** - Greet residents and visitors upon arrival. - Be the primary point of contact for residents. - Ensure that the lobbies and lifts remain...

  • Concierge

    7 days ago


    Sydney, Australia Towers Building & Property Management Full time

    **Towers Building & Property Management **provides a range of Building Management & Concierge solutions tailored to the needs of each individual building, within our residential and commercial portfolio. We are currently seeking a Concierge for both permanent and casual positions within a number of our buildings, located in Sydney's Eastern Suburbs and...

  • Concierge

    2 weeks ago


    Sydney, Australia HAYS Full time

    Based in Chatswood, leading service provider looking for a full time Concierge. **Your new company** This large well-known corporation based in North Sydney is looking to bring onboard a warm, polished and professional Concierge on a full-time permanent basis. This company is a leader in their field and a highly-recognisable corporation with a lot of...

  • Concierge

    2 weeks ago


    Sydney, Australia Work Club Global Full time

    You’re a loveable, generous, patient and professional individual who is highly organised and detail orientated. But you are this and more. You are not your typical concierge that sits behind a desk all day answering the phone. Our ideal concierge is interested and interesting. They are bubbly, authentic and light up the room. They are proactive, full of...

  • Concierge

    2 weeks ago


    Sydney, Australia Norwest Recruitment Full time

    **Concierge and Customer Service**- Southwest Location - Well known organisation- Long term temporary assignment - Immediate Start- $32.69 + Super per hour We are currently seeing an experienced Concierge and Customer Service assistant to start in a long term temporary assignment immediately. This assignment is working within the Funeral industry, so we...

  • Concierge

    2 weeks ago


    Sydney, Australia Staffing Group Full time

    Competitive Salary - Opportunity for career progression - Flexible work hours on a rotating roster **We are seeking motivated Concierges with exceptional customer service and previous experience in hospitability, guest service or security.** Our client provides concierge & resident services to several large strata schemes both on a 24 hour and rotational...

  • Concierge

    3 months ago


    Sydney, Australia Compass Group Australia Full time

    **Concierge - Casual** **$25.81 plus 25% causal loading** **Sydney NSW** - Monday to Friday - Opportunities for professional development and growth - Work across our different banking and finance corporations **_At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back of...

  • Concierge

    2 weeks ago


    Sydney, Australia AccorHotels Full time

    **Rich history meets modern elegance in the heart of Sydney at The Porter House Hotel Sydney - MGallery. This redevelopment of the iconic 1876 masterpiece is looking for a (insert job title here).** **Being a part of the Accor family we are a large, diverse and dynamic company. We are guest obsessed and passionate about our people! Accor is a world-leading...

  • Head Concierge

    7 months ago


    Sydney, Australia Manhattan Group Full time

    One of Australia's leading corporate concierge providers is seeking a **Head Concierge** for an assignment within one of Sydney's most prestigious buildings. The **Head Concierge** will provide outstanding service to the tenants & grow the community culture within the building. Warmly welcome tenants and visitors, setting the tone for the lobby experience...

  • Concierge

    2 weeks ago


    Sydney Central Business District, Australia HAYS Full time

    Leading service provider looking for a full time Concierge **Your new company** This large well-known corporation based in Sydney CBD is looking to bring onboard a warm, polished and professional Concierge / Front Desk Officer on a full-time permanent basis. This company is a leader in their field and a highly-recognisable corporation with a lot of history...

  • Concierge

    3 months ago


    Sydney, Australia CBRE Full time

    **Concierge** **Job ID** - 188881**Posted** - 11-Oct-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Administrative, Customer Service **Location(s)** Sydney - New South Wales - Australia **Exciting Opportunity to work with a new client** **Join a highly motivated and supportive team** **Opportunities based in...

  • Concierge

    1 week ago


    North Sydney, Australia Lendlease Full time

    Permanent Part-time - Tuesday to Thursday - 22.5hrs/week The Baytree by Ardency is a premium retirement Resort located in Greenwich that has paved the way for a unique retirement experience which combines the very best in independent living with the premium amenities you would expect from a boutique hotel. We are currently seeking a part-time Concierge to...

  • Concierge

    2 days ago


    Sydney, Australia New South Wales Treasury Corporation (TCorp) Full time

    TCorp provides best-in-class investment management, financial management, solutions and advice to the New South Wales (NSW) public sector. With A$104 billion of assets under management, TCorp is a top 10 Australian investment manager and is the central borrowing authority of the state of NSW, with a balance sheet of A$138 billion. It is rated Aaa (Stable) by...


  • Sydney, Australia FIRST CONTACT Full time

    Location: Sydney CBD, Sydney CBD Salary: AUD Industry Standards Be the face and heart of Sydney's most premium assets. At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications,...

  • Concierge

    2 days ago


    North Sydney, Australia Lendlease Full time

    The Baytree by Ardency is a premium retirement Resort located in Greenwich that has paved the way for a unique retirement experience which combines the very best in independent living with the premium amenities you would expect from a boutique hotel. We are currently seeking a Full Time Concierge to join the team working Monday - Friday. Reporting to the...

  • Head Concierge

    2 weeks ago


    Sydney, Australia AccorHotels Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...

  • Concierge

    8 months ago


    Sydney, Australia TQSolutions Full time

    For 30 years, ISPT has invested in property, developing and creating vibrant, meaningful places for people to work, shop and enjoy. We are committed to supporting Australians in retirement and creating sustainable communities. Our purpose is to develop and grow together to create a better future for all. At ISPT, we have over $21 B in funds under management...


  • Sydney, Australia Stedmans Hospitality Full time

    Job Type Location **Casual** **Sydney, Australia** Description - Casual positions including the weekend - Sydney CBD location includes overnight shifts - Potential for full time work - Convenient locations close to train stations - Ongoing training and development - Fantastic company culture - Active Rewards and recognition program You will possess the...

  • Concierge

    3 days ago


    North Sydney, Australia Lendlease Full time

    The Baytree by Ardency is a premium retirement Resort located in Greenwich that has paved the way for a unique retirement experience which combines the very best in independent living with the premium amenities you would expect from a boutique hotel. We are currently seeking a part-time Concierge to join the team working Tuesday, Wednesday and Thursday 7am...

  • Concierge

    7 days ago


    Sydney, Australia IHG Full time

    **About us** Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge. Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is...