Corporate Suite Host

2 weeks ago

Melbourne, Australia Spark Event Group Full time

**Spark Event Group is seeking an Expression of Interest for Corporate Suite Hosts to join the team for the Formula 1 Australian Grand Prix 2024. This is an excellent opportunity for an experienced customer service professional, who enjoys working in a fast-paced environment, and prides themselves on providing the highest levels of customer service, to ensure all guests have an unforgettable, World Class Experience.**

**Location
- Albert Park Precinct**

**Dates
- Thursday 21st March - Sunday 24th March 2024**

**Your role as a Corporate Suite Host**
- Creating an unforgettable first impression when greeting clients
- Welcoming guests to the hospitality suites in a positive and engaging manner
- Ensure clients have a positive and memorable experience
- Ensure the dedicated suites are maintained to high standards, and always tidy and presentable, with any issues being reported to the relevant supervisor
- Provide excellent customer service to make sure all guests have what they may need to enhance their event experience
- Oversee designated hospitality facility in relation to; checking tickets on arrival, escorting guests to their allocated table if applicable, distributing programs, reporting any maintenance issues, providing assistance and guidance to guests as required, problem solving and escalating issues to the relevant supervisor, working closely with hospitality and events teams for the duration of the event to ensure client satisfaction

**What you'll need to succeed;**
- Previous experience in a similar role being a host or guest services agent at a major event or hospitality venue
- Excellent communication skills and a positive demeanour
- Polished presentation
- Ability to liaise with a variety of people in a calm and efficient manner
- Ability to build rapport easily with clients and guests
- Strong and reliable work ethic, be a quick thinker with a proactive approach
- To be available for a face to face briefing session, online training, and minimum 3 full days of the event (Thursday 21st March - Sunday 24th March 2024 inclusive). We will also require some hosts for all 4 days

**Job Type**: Casual

**Salary**: $29.04 - $40.65 per hour

Schedule:

- Afternoon shift
- Day shift
- Morning shift
- Shift work
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

Application Question(s):

- Do you have experience in Corporate hospitality? if Yes how may years?

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 21/02/2024
Expected Start Date: 21/03/2024

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