UX/UI Designer

6 months ago

Melbourne, Australia Kmart Full time

**Brighter Futures Start Here**

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. Join our team in our unwavering promise to make everyday living brighter by providing great value products at the best prices for Australian and New Zealand families.

As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

**Join the team**

An exciting opportunity to join Kmart as a **UX/UI Designer, Innovation & Experience Design** where you will be directly involved in designing the future of Kmart and Target We understand the significance of every interaction in our network of stores, and our team members are at the forefront of achieving this objective.

Based in Mulgrave and our Southland innovation store, you'll collaborate with IT, Central Operations, Stores, CX, Store Design, and technology vendors and will report directly to the Service Design Lead who works closely on strategic programs for the Group. We're not just seeking a UI/UX Designer; we're on the lookout for individuals who are driven, curious, and genuinely excited about technology and driving operational change If you're passionate about creating seamless, user-centric designs and envision yourself thriving in an environment that fosters innovation, then we'd love to hear from you

**What you’ll be doing**:
As a **UI/UX Designer** at Kmart Group, you will:

- Understand user needs deeply to model experiences that not only meet these needs but are also feasible to incrementally roll out at scale, ensuring continuous improvement and innovation.
- Facilitate design reviews and usability testing sessions with end users to gather valuable insights and feedback. You will also confidently present back to both squads and stakeholders about key changes and design decisions.
- Understand the needs of in-store users throughout their journey, ensuring their satisfaction at every touchpoint.
- Conduct user testing and iterate designs based on feedback and data analysis.
- Actively engage in agile ceremonies, including daily stand-ups, planning meetings, showcases, and retrospectives.
- Collaborate closely with the team to design seamless end-to-end experiences that prioritize user satisfaction and profitability.
- Develop and communicate clear and understandable user journey maps and other artefacts of experiences for the team and stakeholders.
- Utilise our UI design system, ensuring all UI designs meet readiness criteria before development begins, maintaining high standards of quality and usability.

**To be successful in this role you’ll have**:

- Minimum 5 years’ experience as a UI/UX Designer or similar role, with a strong portfolio showcasing your design skills and achievements.
- A Bachelor's degree in Design or a relevant field preferred.
- Proficiency in design and prototyping tools such as Figma, Sketch, Invision, Photoshop
- Solid understanding of user-centered design principles and methodologies, with a focus on usability and accessibility.
- Ability to conduct user requirements analysis including gathering insights, creating user scenarios and task analysis.
- Excellent communication and collaboration skills, with the ability to effectively interact with cross-functional teams.
- Experience working in an agile environment and familiarity with agile methodologies.
- Adaptability and flexibility to thrive in a fast-paced environment, where priorities may shift rapidly, and the ability to manage multiple tasks simultaneously.
- Proficiency in rapid digital prototyping, showcasing a deep understanding of design thinking principles.
- A proven track record of collaborating across disciplines and driving projects to successful completion.

**Benefits we’ll offer you**:

- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
- A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks
- A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers
- We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
- Free onsite parking when you’re required to come into the office
- We offer inclusive parental leave, a family room and ongoing support offered though our partnership with Circle In for team members of all backgrou

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