Cabin Safety

5 months ago

Melbourne, Australia Qantas Airways Limited Full time

Collingwood Head Office Location
- Access to a range of employee benefits, including our staff travel program
- Part-time permanent opportunity (Mon, Thu and Fri)

If you’ve ever thought about a career in aviation - now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

About the Opportunity

Jetstar is currently looking for a highly motivated self-starter to join our Customer Experience team as a Cabin Safety & Quality Advisor on a permanent part-time basis. As the Cabin Safety & Quality Advisor, you will act as a critical member of the Jetstar Customer Experience (Cabin Crew) team, utilising your strong communication and time management skills to ensure all safety incident reports, actions and findings are acted upon and closed out in a timely manner. Reporting to the Manager Standards and Assurance this role is also responsible for providing safety data for the Customer Experience department through the Jetstar safety management system.

In this role, taking ownership is critical. Whether we’re working individually or as a group, we challenge ourselves to make progress and deliver results.

The core responsibilities of this role are;
- Attend daily OSCAR meetings and provide monthly reports on safety and quality trends
- Compiling monthly reporting packs for relevant stakeholders along with escalation packs as required
- Assist with the facilitation of safety training programs
- Supporting the business to ensure frontline staff are compliant with online learning modules

Ideally we are seeking:

- Excellent communication skills (verbal & written) to communicate effectively with internal and external customers
- Prior experience working in an operational company, aviation is preferable
- Superior time management and organisational skills with the ability to work across multiple complex tasks concurrently and deliver quality output
- Ability to work under pressure and meet deadlines with an exceptional attention to detail
- Confidence to work autonomously
- The ability to remain confidential when dealing with highly sensitive information
- Degree or related qualification in aviation or business management is preferred but not essential

This is a challenging role and we will expect great results from the successful applicants. In return you will get to be part of a smart, driven, high performing team with real opportunities for you to make your mark and build your career within a great organisation in an exciting industry.

What’s in it for you
- Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
- Access to a range of salary packaging and leave benefits.
- As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
- Structured programs and resources to support your health and wellbeing and development.
- Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.

Applications Close: Strictly 2359, Sunday 10 December

About Jetstar

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8.

Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.

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