Customer Service Sales

6 months ago

Narre Warren, Australia PTC Phone Tech & Comm Full time

**About Us**:
PTC Phone Tech & Comm are the market leader in all things Mobile & Tech Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range consists of high-quality mobile phone cases, a wide selection of phone screen protection, individually selected repair parts and accessories backed by our exceptionable and friendly customer service. We also offer IOT devices & Smart Tech for the home and workplace

**About the role**:
PTC are currently seeking a dedicated and driven **Customer Service, Sales & Device Technician **for our **Fountain Gate **store on a **full-time **basis.

Reporting to the Store Manager, you will be familiar with working in a fast paced and dynamic retail environment. We will provide training in basic mobile device repairs so you must be willing to learn new skills and enjoy variety in a role. Not only will you be a key part of the team you will live for sales, delighting your customers every step of the way. Confident and willing to go the extra mile for your loyal and returning customers.

**To be successful for this role, you will have**:

- A genuine passion for mobile & tech
- Flexibility to work at least one day on the weekend
- Experience working to and exceeding all budgets and KPI’s
- A hard working and motivated attitude to achieve goals and commissions
- A passion for an excellent customer experience
- An understanding of sales processes and techniques
- An ability to learn new things quickly and think on your feet

**Company Values**

This role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.

**Challenge**:Spearheading the creation and execution of cutting-edge marketing strategies that are responsive to rapidly changing market dynamics, consumer preferences, and industry innovations. Continuously analysing market trends, competitive landscapes, and customer behaviours to identify opportunities and stay ahead of the curve.

**Sincerity**:Prioritising the customer experience as the core focus, ensuring that customer service is not only exceptional but also sincere, empathetic, and responsive. Maintaining open and transparent lines of communication with customers, addressing their needs, concerns, and feedback with utmost honesty and integrity.

**Simplicity**:Simplifying complex marketing plans into actionable, understandable strategies that are easily digestible for the team and stakeholders. Ensuring that external marketing communication conveys the company's messages clearly and concisely, avoiding jargon or unnecessary complexity that might hinder comprehension.

**Teamwork**:Collaborating seamlessly with cross-functional teams including product development, sales, and customer service, fostering a culture of cooperation and shared objectives. Leading a high-performing marketing team through effective communication, mentorship, and shared goals, ensuring that everyone works cohesively towards common objectives.

**Trust**:Upholding and promoting ethical marketing practices that build trust with customers, partners, and the wider community. Ensuring transparency in all actions and operations, including providing regular reports and updates on marketing performance to maintain accountability and trustworthiness.

**What's in it for you?**

**Work-Life Balance**:Enjoy a supportive environment that prioritises your well-being. We value your well-being and are open to discussions, exploring ways to provide a flexible and supportive work environment tailored to your needs.**

**Salary and Compensation**:Be rewarded fairly for your skills and dedication. Our competitive salary packages are based on experience, and a monthly performance-based bonus that reflects your results.**

**Recognition for Commitment**:Your commitment and hard work will be acknowledged and appreciated. We believe in recognising and celebrating the contributions of our team members, fostering a culture that values your dedication.**

**Culture and Growth**:Immerse yourself in a thriving work environment that nurtures professional and personal growth. Our positive and engaged management encourages innovation and calculated risk-taking, providing opportunities for your career advancement and development. Join a team where your potential is recognised and nurtured.**

**And the benefits don't end there**: with numerous other benefits including including staff discounts, ongoing training and development, and much more**

**Become a part of our dynamic and passionate team and be part of a forward-looking company that values growth, innovation, and excellence in the Mobile & Tech industry.

  • Part Time Customer Service and Sales Associate

    4 weeks ago

    Narre Warren, Victoria, Australia Beacon Lighting Full time

    Unlock Your Potential as a Part Time Customer Service and Sales AssistantWe are seeking an enthusiastic and customer-focused individual to join our team as a Part Time Customer Service and Sales Assistant at our Fountain Gate store. This role offers a unique opportunity to develop your sales skills, work in a dynamic retail environment, and provide...

  • Retail Sales and Customer Service Associate

    4 weeks ago

    Narre Warren, Victoria, Australia Beacon Lighting Full time

    About Beacon Lighting">Beacon Lighting is a renowned household name, dedicated to providing expert advice on lighting solutions for retail and trade customers. With over 50 years of experience, we continue to grow year on year, expanding into new markets and products.">Our Culture">We value our teams and treat everyone as part of the Beacon family. Our...

  • Part Time Sales and Customer Service Representative

    1 month ago

    Narre Warren, Victoria, Australia Beacon Lighting Full time

    Key Responsibilities:Provide exceptional customer service to retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist customers in making informed decisionsAchieve and exceed sales targetsSupport team members to ensure business objectives are metContribute to the overall presentation...

  • Customer Service Officer

    6 months ago

    Narre Warren, Australia YMCA Recreation Full time

    Free access to gyms, recreation, and aquatics centres across the state! - Greet customers and be the face of the centre! - Casual - $29.56 per hour + Super + Y Benefits - Our Vision is a better tomorrow where all people can belong._ As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us,...

  • Customer Service Representative

    4 weeks ago

    Narre Warren, Australia Contour Education Full time

    Are you passionate about creating positive experiences for students and their families? At Contour Education, we’re dedicated to supporting students throughout their educational journey, and our **Customer Service Representatives** are at the heart of delivering exceptional service every day. If you’re empathetic, reliable, and love being part of a...

  • Customer Service Ambassador

    3 weeks ago

    Narre Warren, Victoria, Australia Contour Education Full time

    Contour Education is a pioneering education company revolutionising tutoring with engaging, small-group sessions that prepare students for success. Our team of experts has reshaped education since 2020, with over 5,000 students enrolled and 100+ team members having joined us on this exciting journey.We are seeking a skilled Customer Service Ambassador to...

  • Telstra Retail: Casual Customer Service

    3 weeks ago

    Narre Warren, Australia Telstra Limited Full time

    Employment TypeCasualClosing Date25 Dec 2024 11:59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant FOUNTAIN GATEJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Customer Service Representative

    7 months ago

    Narre Warren, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...

  • Customer Service Representative

    7 months ago

    Narre Warren, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...

  • Sales Consultant

    2 weeks ago

    Narre Warren, Australia Shed Bonanza Full time

    As a Salesperson at Shed Bonanza, you will be responsible for converting leads/prospects to customers, generating referrals and building strategic customer relationships to maximise your earning potential and revenue. **Join Our Team as a Sales Consultant at Shed Bonanza!**: Are you ready for an exciting opportunity as a Sales Consultant? Join our dynamic...

  • Customer Service Representative

    4 weeks ago

    Narre Warren, Australia Contour Education Full time

    Are you passionate about creating positive experiences for students and their families? At Contour Education, we’re dedicated to supporting students throughout their educational journey, and our Customer Service Representatives are at the heart of delivering exceptional service every day.If you’re empathetic, reliable, and love being part of a dynamic,...

  • Sales Assistant

    3 months ago

    Narre Warren, Australia venus jewellery Full time

    Join Our Team - Salesperson Wanted! We are looking for a confident،Sharp and proactive salesperson to join our dynamic team at Venus Jewellery. If you are energetic, outgoing, and passionate about customer service, we want to hear from you! What We’re Looking For: - Strong communication skills - Not afraid to approach and engage with customers -...

  • Retail Sales Assistant

    3 months ago

    Narre Warren, Australia The AFL Stores Pty Ltd - Fountain Gate Full time

    **Casual Retail Sales Assistant** **Do you have a passion for customer service?** **Do you have retail experience?** **Are you a goal kicker?** **Do you love AFL?** We have an exciting opportunity for an experienced retail sales assistant to join the team at our Fountain Gate store at Westfield Fountain Gate Shopping Centre. To be successful in this...

  • Sales Assistant

    7 months ago

    Narre Warren, Australia venus jewellery Full time

    At Venus, we are committed to building the strongest brands and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business.We offer high end jewelry with Gold ,diamonds silver and precious stones. **Roles and Responsibilities**: - Achieve or exceed personal...

  • Retail Sales Assistant

    3 months ago

    Narre Warren, Australia The AFL Stores Pty Ltd - Fountain Gate Full time

    **Casual Retail Sales Assistant** **Do you have a passion for customer service?** **Do you have retail experience?** **Are you a goal kicker?** **Do you love AFL?** We have an exciting opportunity for an experienced retail sales assistant to join the team at our Fountain Gate store at Westfield Fountain Gate Shopping Centre. To be successful in this...

  • Retail Sales Assistant

    6 months ago

    Narre Warren, Australia The AFL Stores Pty Ltd - Fountain Gate Full time

    **Casual Retail Sales Assistant** **Do you have a passion for customer service?** **Do you have retail experience?** **Are you a goal kicker?** **Do you love AFL?** We have an exciting opportunity for an experienced retail sales assistant to join the team at our Fountain Gate store at Westfield Fountain Gate Shopping Centre. To be successful in this...

  • Field Sales Representative

    6 months ago

    Narre Warren, Australia Shingle Inn Fountain Gate Full time

    We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. **Responsibilities** Conduct market research to identify selling possibilities and evaluate customer...

  • Customer Service/administration Assistant

    6 months ago

    Narre Warren, Australia Know Your Profit Full time

    Hi :) Would you like to have flexibility in your day and work on a variety of tasks and the flexibility to work from home? Know Your Profit is a small business in Narre Warren and services clients around Australia in different industries around projects ranging from administration to business planning. We would like to hire a person who can help me keep...

  • Sales and Service Professional

    3 weeks ago

    Narre Warren, Victoria, Australia Johnny Bigg Full time

    About Johnny BiggWe are a dynamic men's fashion wear brand with a strong presence in the market. Our team prides itself on delivering exceptional customer service and high-quality products.As a leading retailer, we are committed to fostering a fun, performance-driven culture that encourages growth and development for our employees.

  • Retail Sales Assistant

    4 months ago

    Narre Warren, Australia Artisan Home Full time

    **Retail Sales Assistant - Westfield Fountain Gate** **Oct to Dec Role** **Artisan Home is a gift retailer offering unique, fashionable and handcrafted homewares. We are hiring a causal sales assistant to join our fun and enjoyable store in Fountain Gate.** **To be successful for this awesome role we require**: A motivated individual that wants to provide...