Experienced Dental Receptionist

6 days ago


West Pennant Hills, Australia Taylor Street Dental Full time

Are you an Experienced Dental Receptionist looking to change your work environment?

**About Us**:
Taylor Street Dental is a boutique dental clinic that prioritizes patient care. Our lead dentist, Dr. Dylan, is an internationally recognized Invisalign educator. We specialize in ABC Smile Makeovers (Align, Brighten, Contour), Invisalign, and non-invasive cosmetic bonding. As a Digital Smile Design Clinic, we utilize a comprehensive digital workflow to ensure the best results for our patients. Our clinic boasts a great team culture, a supportive work environment, and state-of-the-art equipment.

**Key Responsibilities**:

- Greet and assist patients with a friendly and professional demeanor
- Manage appointment scheduling and patient records
- Handle phone calls and inquiries promptly and courteously
- Coordinate with the dental team to ensure smooth workflow
- Maintain patient confidentiality and adhere to clinic policies
- Utilize dental office software efficiently
- **Communication Skills**: Clear and friendly verbal communication, professional and articulate written communication
- **Interpersonal Skills**: Empathy towards patients, patience with difficult or anxious patients
- **Organizational Skills**: Attention to detail, ability to multitask
- **Technical Proficiency**: Familiarity with dental office software, quick to learn new technologies
- **Professionalism**: Neat and professional appearance, upholding patient confidentiality
- **Problem-Solving Skills**: Resourcefulness in handling issues, effective decision-making
- **Customer Service Orientation**: Positive attitude, prompt responsiveness to inquiries
- **Reliability and Punctuality**: Dependability, consistent performance
- **Team Player**: Good collaboration with staff, supportive attitude
- **Cultural Sensitivity**: Respect and accommodation for diverse backgrounds

**Application Process**:
Join our team and be part of a clinic that truly puts patients first. We look forward to welcoming a new member who is ready to contribute to our excellent team culture and help us continue to provide outstanding care.

**Job Type**: Casual

**Experience**:

- Dental reception: 2 years (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 27/06/2024
Expected Start Date: 04/07/2024



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