Internal Sales Team Leader
3 weeks ago
**Internal Sales Team Leader | $75,000 + Superannuation**
**Silverwater location | Onsite Parking | Global Manufacturing Business**
**Full Time | Ongoing Training & Development**
Hey there, customer service superstar If you’re confident, driven, and excel at coordinating a close-knit team to success then we want you
We're on the lookout for a hands-on Internal Sales Team Leader with a passion for sales and a talent for leadership to join a global manufacturing business based in Silverwater, with plenty of onsite parking too. The business has a huge product line and are leaders in their space, they have a long-standing team who are very close knit and are excited to be growing.
**As the champion of customer service, you'll be responsible for**:
- Leading, delegating and working with the team to process orders, schedule service techs, and provide exceptional customer service
- Promoting and growing sales both inbound and outbound calls, following up quotes and working closely with the sales reps and internal/external teams
- Supporting your team by managing priorities, setting and monitoring KPIs
- Working with Excel spreadsheets and data to create insightful reports on the team's performance as well as analysing areas to improve on
- Being apart of the global rollout of SAP
**What we are looking for**:
- Someone who is collaborative, enjoys being hands on and will drive the team's success using your strong leadership skills to help them deliver top-notch service and exceed KPIs
- Strong Excel skills being able to work on price lists, updating spreadsheets and creating reports
- Experience with SAP or a large ERP system is a huge bonus
- Exceptional customer service skills and administrative skills
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