UX Copywriter

6 months ago

Sydney, Australia CFS Full time

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

**Your Team**

This role will sit within the UX Design team and work alongside peers in Product Management, Technology, Design and Data to lead our Direct Customer Digital Channels. This role will support the entire CFS business and its customers and stakeholders to transform and grow the CFS business.

**Your Responsibilities**
- Develop clear and concise copy for user interfaces, microcopy, and product interactions that align with our brand voice and tone.
- Craft compelling and user-friendly content for various touchpoints, including our websites, apps, and other digital platforms.
- Work closely with product owners, UX designers, and other stakeholders to ensure a unified and consistent user experience across all channels.
- Participate in design sprints, brainstorming sessions, and user testing to gather insights and refine content based on user feedback.
- Contribute to the development and maintenance of content style guides and best practices to ensure consistency in messaging and tone.
- Collaborate with team members, including UX/UI, to integrate content seamlessly into the overall design and user flow.
- Advocate for the user by ensuring that content supports and enhances the overall user experience, making complex concepts simple and accessible.

**Your Capability and Experience**
- Proven experience as a UX Writer or similar role, with a strong portfolio showcasing successful projects.
- Excellent writing and editing skills, with the ability to distil complex information into simple, user-friendly language.
- Familiarity with UX design principles, user research methodologies, and an understanding of the design thinking process.
- Strong collaboration and communication skills, with the ability to work effectively in a cross-functional team environment.

**What to Expect**

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

- Access to CFS Employer Super
- Life Leave - 3 days per annum
- Access to Sonder who provides human-powered medical, mental health and safety support through one easy-to-use app enabling you to get support whenever and wherever you need.
- Access to Corporate rates with BUPA Health Insurance
- Confidential coaching and counselling services supporting life, mind, body, relationships, work and family to assist you in taking charge of your own health and wellbeing

**CFS Culture**

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

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