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Service Supervisor

4 months ago

Horningsea Park, Australia CEA Full time

Posted: 12/01/2023

Closing Date: 12/02/2023

Job Type: Permanent - Full Time

Location: Horningsea Park

Job Category: Workshop

**About Us**

**CEA **is the leading distributor for world-renowned capital equipment brands including **JCB **agricultural and construction equipment**, Atlas Copco, Ditch Witch, Dynapac and Komptech.**

We supply a diverse range of equipment to a wide range of industries including construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and the recycling sector.

CEA is a privately owned business with 9 branches, over 90 dealer outlets and over 300 employees across Australia and New Zealand.

We provide extensive sales, parts and service Australia-wide through our network of branches and dealers.

The trusted relationships that we have built with our communities, customers, dealers and employees allows us to create shared successes.
- PART OF THE CFC GROUP OF COMPANIES - Think Safe Act Safe_

**About the Role**

We are seeking an experienced and professional Service Supervisor to run a team of workshop technicians and apprentices at our Horningsea Park Branch. This is an exciting, challenging and dynamic role in an ever changing industry within a rapidly growing company, offering competitive remuneration. This is an attractive and challenging opportunity for the right individual.

**Key Accountabilities**
- Lead the safety culture and safety compliance within the branch
- Ensure customer service excellence is delivered
- Manage resourcing levels and the performance of the team.
- Provide hands on support to the team during busy periods
- Build positive and effective relationships with all stakeholders and clients by providing technical expertise.
- Completion of all paperwork relating to the completion of jobs, including timesheets, service reports and other required information.
- You will need to think on your feet and display a high level of integrity, honesty, reliability and confidentiality at all times.

**About you**
- Trade qualification in mechanical field
- Experience in leading a team
- A clear and confident communication style with the ability to stay calm under pressure
- Strong problem solving skills and ability to think outside the box
- Intermediate knowledge of Microsoft Office Suite
- Attention to details
- Team player who will adhere to and promote the Company's Values & Behaviours
- Whilst not required applicants with OEM experience are highly desired.

**Desired Skills and Experience**:
**_Benefits:_**
- _An attractive remuneration package commensurate with your experience._
- _A commitment to your ongoing professional development._
- _Employee milestone, reward and recognition programs._

**_ Why work with us:_**
- _Growing family owned and operated;_
- _Career advancement opportunities, locally & nationally;_
- _Great team with a friendly supportive culture;_
- _Employee assistance and wellbeing program for employees and for members of their household_

**_ On Offer_**
- _Stable employment_
- _Competitive wage_
- _Ongoing training both internal and Factory_
- _Long term career opportunity_

**_ APPLY NOW_