Customer Service Officer
6 months ago
**About the Role**
As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund Your personal touch will help guide our members in making informed healthcare choices.
This Full-time position is based in our HCF Castle Hill Branch.
**Responsibilities**
- Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
- Ensure resolutions to our members’ problems that go beyond expectations.
- Maintain the accuracy of our membership information in accordance with organisational policies and procedures.
**About you**
- Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.
- Proven background in customer service environments, with the ability to build rapport quickly and confidently.
- Quick to grasp complex computer systems.
- Thrives in a collaborative team environment.
- Adaptable to evolving work practices and needs.
**Culture & Benefits**
- Purpose-Driven Passion_ - We are united by a common purpose - to make healthcare affordable, understandable, high quality and member-centric.
- Wellness and Work-Life Balance - _We’ll equip you with the necessary skills and tools to support your personal well-being journey, ensuring you perform at your best. Our offerings include:
- **50% subsidy on HCF Hospital and/or Extras Cover**.
- **18 Weeks of Parental Leave** for all new parents
- **Mental Health & Wellbeing Programs**, including workshops, fitness classes, flu vaccinations, skin checks and more
- **Discounts on HCF’s entire suite of products**, including Life, Pet and Travel Insurance, as well as Fitness First gyms and on our Eyecare products.
- Collaboration and Inclusivity - _We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education, and socio-economic status.
- Continuous Learning and Growth - _We believe in lifelong learning. Our organization provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage growth and curiosity.
**Next Steps
-
Customer Service Officer
5 months ago
Castle Hill, Australia HCF Full time**About the Role** As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices. This Full-time position is based in our HCF Castle Hill Branch. Monday to Friday, 8.45am until 5pm, with a 9am-12pm shift every 2-3 weeks on a...
-
Customer Service Coordinator
6 months ago
Castle Hill, Australia Advanced Mobile IT Full timeJoin a vibrant and growing team at **Advanced Mobile IT**, a leading provider of mobile computer solutions in Australia. We’re not just about selling products - we care about providing innovative solutions to our customers, building relationships and exceeding expectations. We’re seeking an ambitious Customer Service Coordinator to be the driving force...
-
Customer Service Ambassador
2 weeks ago
Castle Hill, Australia Invocare Full timeWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Ambassador.The role involves providing support and assistance to client families on a full-time basis, including coordinating and presenting audio-visual presentations for services, ensuring chapels and surrounding areas are well maintained, and assisting...
-
Customer Service Coordinator
6 months ago
Castle Hill, Australia ChoicePaper Full time**About Us** Choice Paper is a family-owned business for the past 18 years. An Importer, National Wholesaler and preferred supplier to the Gaming Industry as the preferred supplier of TITO Tickets and Paper Consumables. Supplying Australia wide, to various industries including, Pharmaceutical, Convenience Store Chains, Gaming, Hospitality and Retail. We...
-
Administration and Customer Service Manager
6 months ago
Castle Hill, Australia Advantage Air Full timeAdministration and Customer Service **Who are we?** My Place is an Australian company starting in 1990. Starting in Perth WA we have expanded our offices to Melbourne, Sydney, and Brisbane. As a team we are proud to push for high achievements while still creating a relaxed and friendly workplace. Our brands include My Place, My Air, My Garage, and My...
-
Customer Service Manager
6 months ago
Castle Hill, Australia Austdac Pty Limited Full time_Austdac Pty Limited is a manufacturing and design solutions company based in Castle Hill. We are seeking an experienced Customer Service Manager to join the team. Reporting to the Head of Sales you'll help expand our customer base whilst maintain relationships with our current customers._ - Your responsibilities include:_ - _leading and coaching a team of 5...
-
Administration and Customer Service Manager
6 months ago
Castle Hill, Australia Advantage Air Full time**Who are we?** My Place is an Australian company starting in 1990. Starting in Perth WA we have expanded our offices to Melbourne, Sydney, and Brisbane. Although we are a big company here in Sydney, we still have a start up feel. As a team we are proud to push for high achievements while still creating a relaxed and friendly workplace. Our brands include...
-
Ict Customer Support Officer
6 months ago
Castle Hill, Australia Modula Australia Pty Limited Full time**POSITION TITLE: ICT Customer Support Officer** **LOCATION: Castle Hill, NSW, Australia** Modula Australia Pty Ltd SALARY: $95,000.00 plus superannuation Modula Australia Pty Limited is a branch of Modula Spa, worldwide leader in the production and distribution automated warehouses for intralogistics, to guarantee better quality storage and efficient,...
-
Customer Services Officer
6 months ago
Hunters Hill, Australia Hunter's Hill Council Full time**Customer Services Officer**: An exciting opportunity currently exists for a motivated and experienced individual to join our team as the Customer Services Officer. **About the role** The Customer Services Officer will be responsible for the delivery of high-quality customer services ensuring that every customer interaction is an opportunity to build...
-
Customer Service Officer
6 months ago
Cooks Hill, Australia Belgravia Leisure Full timeThe Role Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first...
-
Customer Service Expert
1 month ago
Castle Hill, Australia Medibank Full timeAbout the Role:We are seeking a highly skilled and customer-focused Sales and Customer Service Consultant to join our team at Medibank. As a key member of our local community team, you will play a vital role in delivering exceptional customer service and sales support to our customers.As a Sales and Customer Service Consultant, you will be responsible for...
-
Customer Service Ambassador
4 weeks ago
Castle Hill, Australia Officeworks Full timeAbout OfficeworksWe're a dynamic team dedicated to delivering an exceptional customer experience. Our goal is to provide expert advice and support to customers across a wide range of products and services.About the RoleWe're seeking passionate and flexible team members to join our team in Castle Hill. As a customer service specialist, you will work closely...
-
Customer Service Ambassador
4 weeks ago
Castle Hill, Australia Castle Hill RSL Group Full timeCastle Hill Fitness & Aquatic Centre is seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be the first point of contact for our members and guests, providing exceptional customer service and support.Key responsibilities include:Providing information on our...
-
Customer Service Ambassador
4 weeks ago
Castle Hill, Australia Castle Hill RSL Group Full timeCustomer Service Role at Castle Hill RSL GroupWe are seeking a motivated and enthusiastic individual to join our team as a customer service representative.Key Responsibilities:Provide exceptional customer service to members and guests.Meet and greet customers, and assist with inquiries.Work in a fast-paced environment and maintain a high level of attention...
-
Customer Service Specialist
4 weeks ago
Castle Hill, Australia Officeworks Full timeAbout UsAt Officeworks, we believe in making a difference in the lives of our customers and our community. We're a fast-paced and innovative company that's passionate about delivering exceptional service and value to our customers.The RoleWe're seeking a passionate and customer-focused individual to join our team as a Customer Service Specialist. As a key...
-
Customer Service Ambassador
1 month ago
Castle Hill, Australia Domayne Full timeWe are seeking a highly motivated Salesperson to join the Castle Hill Store at Domayne. Our ideal candidate will have a passion for retail, excellent customer service and communication skills, and a desire to find the best outcome for our customers.To be successful: · You must have a passion for retail · Be highly motivated and results driven with...
-
Customer Service Representative
1 month ago
Castle Hill, Australia Medibank Private Limited Full timeAbout the Role:Medibank Private Limited is seeking a talented Sales and Customer Service Consultant to join our team at our Castle Hill Store.Your Key Responsibilities:As a Sales and Customer Service Consultant, you will play a pivotal role in bringing Medibank products and services to the local community. You will be responsible for delivering exceptional...
-
Customer Service Ambassador
3 weeks ago
Castle Hill, Australia Castle Hill RSL Group Full timeWe are seeking motivated and enthusiastic individuals to join our team at Castle Hill Fitness & Aquatic Centre as Customer Service Representatives. In this role, you will be the face of our organisation, providing exceptional customer service and support to our members and guests.The successful candidate will possess excellent communication skills, phone...
-
Customer Service Representative
4 months ago
Castle Hill, Australia The Automotive Group Full time**FREE PARKING ONSITE!**: - **Castle Hill Location**: - **$32.25 per/h + comm.**: - **Gtd 15hrs per week (8.00-11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...
-
Customer Service Ambassador
2 weeks ago
Castle Hill, Australia Castle Hill RSL Group Full timeLocated at Castle Hill Fitness & Aquatic Centre, we are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.About the Role:We have 3 departments within our leisure Centre - Aquatics, Gymnastics and...