Business Support Officer

5 days ago

Thomastown, Australia Enersys Full time

Learn More About Our Company

**Role Overview**:
The Business Support Officer is responsible for providing a high level of service to internal and external customers, supporting various business units within the regional office.
Specifically, the incumbent will undertake purchasing, scheduling, business and administrative support, reporting and data management and will contribute to the smooth, efficient and effective running of the National Services Business unit by displaying a high level of initiative combined with superior organisational and problem-solving capability.

**Main Responsibilities**:

- Understand, deploy, and update systems and procedures in line with the national admin policies & practises for all facets of the role.
- Maintain records and registers of documents, training, inductions, equipment, uniforms, vehicles, keys, assets, etc and liaise with counterparts in the broader organisation of Enersys to ensure relevant information is shared.
- Assist managers with credit card statements, process and reconcile petty cash.
- Invoice clients ensuring all chargeable activities are captured within advised systems and procedures.
- Match, batch, code and process supplier invoices and related matters, verifying that all recommended payments are compliant, valid and accurate.
- Manage incoming calls, redirect calls to right person, taking and promptly delivering accurate messages and keeping quality contact with callers on hold.
- Monitor and order stationery and staff amenities, refill supplies daily, perform regular stock takes to ensure supplies do not run out.
- Assist with data management and other support duties as required.
- Liaise with and assist other Admin, Finance and HR and Field business units.
- Assist with project-based work such as record keeping, submitting and verifying the accuracy and quality of hand over information such as Hand Over Packs.
- Track, monitor and escalate corrective actions within agreed timeframes; escalate and resolve anomalies and concerns without delay, especially where KPI’s or Service Level Agreements (SLAs) may be affected.
- Continually make self-improvements and prepare yourself to meet further job requirements e.g. technology changes, as evidenced by increased effectiveness of job performed.
- Have a customer centric approach to all communications and activities and aim to gauge customer experience and feedback with Enersys.
- Verify staff timesheets, confirm project codes and liaise with Payroll Officer and HR Manager on queries.
- Review contractor timesheets & invoices reconcile invoices and recommend for payment.
- Assist with on-boarding new employees and contractors, ensure required licences and insurances are present and that all required paperwork is issued and returned.
- Arrange staff medicals and inductions, ensure all documents associated with employment and engagement are returned to HR within timeframes advised.
- Ensure that your role can function smoothly in your absence based on shared knowledge and updated procedures
- Other Duties as required by the business
- Demonstrated commitment to reliability and punctuality
- Committed to completing customer jobs according to schedule
- Self-motivated, able to use initiative
- Honest, reliable, pro-active approach with maturity and a strong sense of responsibility
- Self-motivated with the ability to use initiative and work independently, yet collaboratively with a team
- Willingness to accurately self-assess and engage in ongoing professional and personal development
- Desire to do a precise and thorough job
- Excellent internal and external customer service focus
- Be flexible to respond to the needs of the business
- Willing to learn and take direction
- Savvy minded and can think a little left of field / outside the box
- An avid supporter of our fully inclusive culture - we celebrate difference and ensure that everyone belongs
- High attention to detail

**Vocational Requirements**:
**Required**
- Experience in a similar role for at least 2 years, professionally groomed, with a strong presence and professional manner.
- Accounts payable background
- Superior organisational and administrative skills.
- Intermediate Excel, MS Word and PowerPoint and approximately 40wpm typing speed
- Demonstrated ability to work independently and in a team with strong time management and prioritizing / organizational skills with the ability to manage multiple tasks and adhere to strict deadlines
- Exemplary customer service, a ‘can do’ attitude and a proactive approach to problem solving and trouble shooting
- Excellent communication, literacy, and numeracy skills
- HSE or equivalent experience and training

**Preferred**
- Experience with and knowledge of SharePoint, Sales Force and ERM systems
- Further training in relevant areas E.g. customer service, administration etc.
- Experience with Construction / building or electrical industries or similar background

EnerSys provides equal employment oppo

  • Business Support Officer

    2 months ago

    Thomastown, Australia Enersys Full time

    Learn More About Our Company **Role Overview**: The Business Support Officer is responsible for providing a high level of service to internal and external customers, supporting various business units within the regional office. Specifically, the incumbent will undertake purchasing, scheduling, business and administrative support, reporting and data...

  • Business Support Officer

    4 weeks ago

    Thomastown, Australia Enersys Full time

    Learn More About Our Company **Role Overview**: The Business Support Officer is responsible for providing professional and accurate administration support to both internal stakeholders and customers. The incumbent will be adept in navigating all systems employed by EnerSys and will synthesize their systems and process understanding with various business...

  • Business Support Officer

    13 hours ago

    Thomastown, Australia Enersys Full time

    Learn More About Our Company **Role Overview**: The Business Support Officer is responsible for providing professional and accurate administration support to both internal stakeholders and customers. The incumbent will be adept in navigating all systems employed by EnerSys and will synthesize their systems and process understanding with various business...

  • Business Support Officer

    1 week ago

    Thomastown, Victoria, Australia Enersys Full time

    Learn More About Our CompanyRole Overview:The Business Support Officer is responsible for providing a high level of service to internal and external customers, supporting various business units within the regional office.Specifically, the incumbent will undertake purchasing, scheduling, business and administrative support, reporting and data management and...

  • Business Support Officer

    1 week ago

    Thomastown, Victoria, Australia Enersys Full time

    Learn More About Our CompanyRole Overview:The Business Support Officer is responsible for providing professional and accurate administration support to both internal stakeholders and customers. The incumbent will be adept in navigating all systems employed by EnerSys and will synthesize their systems and process understanding with various business...

  • Business Support Officer

    2 weeks ago

    Thomastown, Australia FirstPoint Personnel Full time

    We are looking for an experienced Business Support Assistant to join our busy company based in Thomastown Victoria. **Key Responsibilities** - Raising Purchase Orders - Organising site access, times keys etc. - Customer Invoicing - Setting up projects and entering budgets - Supporting service operation Managers with Ad hoc functions - Collection and...

  • Business Support Officer

    1 month ago

    Thomastown, Australia EnerSys Delaware Inc. Full time

    EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power...

  • Business Support Officer

    1 week ago

    Thomastown, Victoria, Australia EnerSys Delaware Inc. Full time

    EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power...

  • Business Support Officer

    3 weeks ago

    Thomastown, Australia EnerSys Delaware Inc. Full time

    EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power...

  • Ndis Support Coordinator

    1 week ago

    Thomastown, Australia AINIM Support Service Full time

    Your focus will be on the day-to-day coordination, operations, and management of Disability Services within the NDIS environment. This position will also be responsible for looking at business development opportunities and how to increase and improve business for AINIM. The supported services are arranged and delivered in accordance with the relevant...

  • Disability Support Worker

    3 weeks ago

    Thomastown, Australia Magnum Support Services Full time

    **Magnum Support Services is a reliable name of a fast growing provider of various support services for people with disabilities around all around the Melbourne region.** As a growing organisation, we have vacancies for Support Worker Roles. We are looking for caring and vibrant individuals to provide support services with care to the individuals and make a...

  • National Business Support Team Leader

    2 weeks ago

    Thomastown, Australia Enersys Full time

    Learn More About Our Company **Role Overview**: The Team Leader - National Service Operations Business Support is responsible for the efficient and effective leadership and coordination of the National Service Operations Business Support team. Specifically, the incumbent will lead and coordinate Purchasing, Field Services Planning & Scheduling, Business...

  • Office Aftersales

    3 weeks ago

    Thomastown, Australia ESKO Australia Pty Ltd Full time

    A PART TIME position is made available with an established business in Thomastown specializing in Food processing & Packaging equipment sales, after sales support & service. The position is for a dedicated, experienced, ambitious, proactive, & self-motivated person with a versatile capability for aftersales & administrative support. - Reporting to the...

  • Administration Officer

    3 weeks ago

    Thomastown, Australia Parmalat Australia Ltd Full time

    **Our Story** Here at Lactalis, we are true to our purpose: we are a family business offering healthy and delicious dairy products that bring people together. And, we just happen to be the worldwide leader in what we do. WE combine worldwide expertise with local knowledge to drive fantastic brands like Jalna. **Our Purpose** At the heart of our Australian...

  • Administration Officer

    1 week ago

    Thomastown, Victoria, Australia Parmalat Australia Ltd Full time

    Our StoryHere at Lactalis, we are true to our purpose: we are a family business offering healthy and delicious dairy products that bring people together. And, we just happen to be the worldwide leader in what we do. WE combine worldwide expertise with local knowledge to drive fantastic brands like Jalna.Our PurposeAt the heart of our Australian business we...

  • Office Support

    2 days ago

    Thomastown, Victoria, Australia Logicsofts Australia Full time

    HelloWe are a print shop based in Thomastown.We are looking for a team member who can assist us with admin and printing tasks in a digital printing capacity.Will suit someone who:Likes to be creativeEnjoy talking to peopleLove colours & graphicsOrganised with a great attitude towards teamworkLearning new skillsNo experience requiredIf you are ready to this...

  • Office Support

    2 days ago

    Thomastown, Australia Logicsofts Australia Full time

    Hello!We are a print shop based in Thomastown.We are looking for a team member who can assist us with admin and printing tasks in a digital printing capacity.Will suit someone who:1. Likes to be creative2. Enjoy talking to people3. Love colours & graphics4. Organised with a great attitude towards teamwork5. Learning new skills6. No experience requiredIf you...

  • Business Analyst

    1 month ago

    Thomastown, Australia AKQA Inc Full time

    Business Analyst - mid-level (AU) At AKQA, our Project Management Office sets the approach and standard for project delivery and governance, ensuring that clients maximise their return on investment. Responsible for team performance, they provide team members with the tools, support and training essential to delivering the most effective result...

  • Credit Officer

    4 days ago

    Thomastown, Australia Veritas Recruitment Full time

    Credit Officer Onsite Parking Thomastown location Temporary role with a potential for permanency Experienced Credit Officer required for a leading Manufacturing businessFor more than 10 years, this business has a proud history and are well respected within the industry. With a strong history of quality products and outstanding customer service they...

  • Office Administrator

    3 weeks ago

    Thomastown, Australia Crown Solid Plaster Full time

    **The Company**: **Crown Solid Plastering are an established business and have been in operation for 8 years. Our offices/ warehouse is located in Thomastown, Melbourne’s North. We offer a professional working environment and a supportive team. We are currently in a growth phased and looking to recruit a number of support roles.** **The Role**: **We are...