Administrative Support Officer

2 weeks ago


Sydney, Australia NSW Department of Customer Service Full time

The State Insurance Regulatory Authority (SIRA) is looking for an Admin Support Officer to join our team

**Benefits**
- Fantastic ongoing clerk grade 3/4 Opportunity.
- Salary range: $79,032 - $86,539+ super, commensurate with experience.
- Genuinely flexible working arrangements.
- State of the art offices.
- Wellbeing programs and resources available.
- Excellent career development and learning development opportunities.

**About the role**

An exciting opportunity has become available for an **Administrative Support officer** **focused professional to join the Employer Enforcement team within SIRA’s Investigation and Enforcement Directorate. You will be responsible for providing administrative and support services to facilitate the operation of the team.

Understand more about SIRA - here.

**Your responsibilities will include**:

- Provide a range of administrative and support services, including records management, routine correspondence, meeting and event coordination, to support the effective operation of the team/unit.
- Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements, to support information flow and inform decision making.
- Complete routine financial transactions and purchasing services, ensuring compliance with agency standards and procedures.
- Respond to enquiries, and escalate and redirect issues as required, to ensure the provision of accurate information.
- Update and maintain records and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible.

For more information on the role and its accountabilities, click here to view the role description.

**About you**:

- Support the team and work collaboratively to contribute to achieving effective operation of the team.
- Monitor, address and/or escalate requests.
- Manage the flow of information, seek clarification and provide advice and responses.
- Escalate issues, propose solutions and provide updates.
- Provide advice on administrative processes.
- Strong written and verbal communication skills.

**If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you**

**Closing date: Friday 28**th** June 2024 [at 9.59am]**

**What we need from you**:
To start your journey towards becoming our Admin Support Officer, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

**You Belong Here**
We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

Visit our Careers site to find out what it means to work for us.



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