Field Support Manager

3 weeks ago


Merrylands West, Australia Southern Cross Care (NSW & ACT) Full time

SCC are looking to streamline the support offered to our home care field staff with the inclusion of a new role. The Field Support Manager, reporting directly to the Operations Manager Home Care will have oversight and accountability for all Home Care employees across the business.

**The Role**

Working with the Operations Manager and Regional Managers to achieve the delivery of high-quality care services to clients. This is a leadership role with significant responsibility for staff recruitment, management, direction and compliance. It will create efficiencies across the home care business by being a single point of contact.

The Field Support Manager - Home Care, is responsible and accountable for the leadership, management, care and compliance of all home care employees in allocated region/s. You will assist to achieve the strategy for effective and sustainable home care services and mechanisms for successful implementation of key targets and responsibilities including growth of the home care business within region/s.

You will be required to work closely with the Operations Manager and COO. The Field Staff Manager will provide leadership, vision and management of home Care employees across all regions, work with the Regional Managers and support and contribute to the delivery of corporate objectives and embed the Aged Care Quality Standards.

The position is accountable and responsible in ensuring compliance with SCC Policies and procedures, relevant standards, relevant legislation, Aged Care Quality Standards and accepted industry practices.

This is a permanent position based in our Home Care office in Merrylands - Monday - Friday.
- Experience in staff management minimum 2 years
- Microsoft office Suite - Intermediate to Advanced
- Willingness to travel in NSW
- Understanding of aged care
- Management experience min 2 years
- Proven experience with building strong internal relationships
- Regular reporting to Operations Manager
- Excellent communication skills both written and verbal
- Clinical background or understanding of Home Care or Residential Care advantageous

**About Southern Cross Care (NSW & ACT)**
- We are a not-for-profit organisation with a mission to empower older people to ‘live life to the full’. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT._
- We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel_



  • West Perth, Australia NOV Inc. Full time

    Facility/Group Specific Responsibilities: - Manages and coordinates the activities of staff including training, employee development, performance evaluation, hiring decisions, and the establishing of goals and performance objectives for assigned department. - Provide continual evaluation of department processes, methods, and activities to assure the most...


  • Merrylands, Australia CSS - Care & Support Services Pty Ltd Full time

    We are looking for enthusiastic people to become Disability Support Workers/Carers/AIN’s in the Merrylands and Greystanes areas! **What does a Disability Support Worker do?** Disability Support Workers help people with disabilities who are living in their homes with: - Personal care (showering, dressing, grooming etc) - Domestic assistance (mopping,...


  • West Melbourne, Australia Gateways Support Services Full time

    West Melbourne location - 6 month contract opportunity - Generous hourly rate and salary packaging available - Bi-monthly external clinical supervision and training opportunities - West Melbourne location - 6 month contract opportunity - Generous hourly rate and salary packaging available - Bi-monthly external clinical supervision and training...


  • West Melbourne, Australia Gateways Support Services Full time

    **Specialist Support Coordinator**: - Volunteer / Charity / Community - Support Services - VIC Other - Contract 8/2/2024 - West Melbourne location - 6 month contract opportunity - Generous hourly rate and salary packaging available - Bi-monthly external clinical supervision and training opportunities - West Melbourne location - 6 month contract...


  • West Perth, Australia Viasat Full time

    **Job Description**: - One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly,...

  • Field Assistant

    4 weeks ago


    West Perth, Australia ACRUX Search Pty Ltd Full time

    **ACRUX Search** are currently sourcing a** **Field Assistant** to support an experienced team of Geologists in a remote exploration and development environment, working a 2:1 FIFO Roster. **Saturn Metals Limited** is a Western Australian gold exploration company who listed on the ASX in 2018. They own the highly prospective Apollo Hill Project comprising...


  • Merrylands, Australia Cumberland Council Full time

    Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another. Our people are focused...


  • Merrylands, Australia Cumberland Council Full time

    Cumberland City Council is located within the fast-growing Central City District and is on the doorstep of two of Greater Sydney’s new cities, between the Greater Parramatta and Olympic Park (GPOP) area and the new Western Parkland City. The Central City District is benefiting from unprecedented city-scale infrastructure investments, making this an...

  • Account Manager

    4 weeks ago


    Merrylands, Australia Telstra Full time

    Employment Type Permanent Closing Date 11 Apr 2024 11:59pm Job Title Account Manager Job Summary **Job Description**: We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes...


  • West End, Australia Tomra Full time

    **Company Description** At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we’ve pushed boundaries globally and we’ll continue to drive greater resource responsibility throughout industries and society. Here in Australia,...


  • Lane Cove West, Australia Raytheon Technologies Full time

    Unspecified Field Service Engineer New career opportunity with the world’s largest Aerospace and Defence company; Working in close collaborative with peers and key Defence personnel ; Based with a friendly team at Lane Cove West, NSW. Our Company With Collins Aerospace (an RTX Company) you will be joining a team of 80,000 staff...


  • West Melbourne, Australia RPR Trades Full time

    An exciting opportunity is now available for an experienced Field Service Technician to join our client in the Derrimut area. Our client is one of the world’s most trusted John Deere and Vermeer equipment dealers and sells and supports John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer...


  • West Melbourne, Australia HealthcareLink Support Full time

    Job title: FT Occupational Therapist - Disability & Aged Care - Above Award PaySalary: A generous base salary + super + travel reimbursement Location: West MelbourneRoles & ResponsibilitiesThe Occupational therapist will provide a range of supports and services to enable effective participation (of the NDIS Participants and Aged Care consumers) in the...


  • Merrylands West, Australia Southern Cross Care NSW & ACT Full time

    Why Join us? We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a competitive...


  • West End, Australia Stryker Full time

    Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....


  • Merrylands, Australia Cumberland City Council Full time

    Cumberland City Council is located within the fast-growing Central City District and is on the doorstep of two of Greater Sydney’s new cities, between the Greater Parramatta and Olympic Park (GPOP) area and the new Western Parkland City. The Central City District is benefiting from unprecedented city-scale infrastructure investments, making this an...


  • Merrylands, Australia Cumberland City Council Full time

    Cumberland City Council is located within the fast-growing Central City District and is on the doorstep of two of Greater Sydney’s new cities, between the Greater Parramatta and Olympic Park (GPOP) area and the new Western Parkland City. The Central City District is benefiting from unprecedented city-scale infrastructure investments, making this an...


  • Merrylands, Australia Southern Cross Community Healthcare Full time

    Join the Southern Cross team for: - A rewarding meaningful career making a valued contribution to the community. - Be in control of your work life balance. **About Southern Cross** - Southern Cross has been supporting people in their communities throughout NSW, QLD, SA, VIC and ACT since 1984. We arrange the provision of an extensive range of aged support...


  • Geelong West, Australia Direct Recruitment Full time

    Pump knowledge and servicing experience is essential - Diverse & interesting work - Monthly RDO Our client is a small family owned business based in Geelong who specialise in the design, supply, install, repairs and maintenance of pumps, water treatment and rural irrigation systems. They are renowned for providing great service with a friendly team that...


  • Merrylands, Australia Cumberland City Council Full time

    Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another. Our people are focused...