Receptionist

2 weeks ago

Springwood, Australia Animal Emergency Australia Full time

Pet well-being discounts (vet treatments and products)
- Gym discounts (Fitness Passport)
- Entry level position with ongoing training and career pathing

**About Animal Emergency Australia**
Animal Emergency Australia (AEA) provides emergency vet care across multiple hospitals in Queensland, Hobart, Canberra and Perth. At AEA we are dedicated to continual improvement in the care we provide the patients who rely on us. By providing an innovative and flexible workplace, we give people who join us an opportunity to truly do, and be, their best.

**What does a receptionist role at AEA look like?**
We are seeking a dynamic and bubbly receptionist for our AEA Support Office located in Springwood. This is an entry level position so we will provide the support and training needed to succeed.

This role will provide administrative support to our Operations and Executive teams. Reporting to our Operations Manager, this role is an in-office position between 9 and 5pm Monday to Friday, 38hrs per week.

**This role is responsible for**:

- Answering overflow calls from our clinics
- Training, event and travel coordination
- Building and maintaining strong relationships with external suppliers
- Policies and protocol document management
- Coordinate recognition for team member events (birthday cakes, farewell events, etc.)
- Ensure office spaces and meeting rooms are kept neat & tidy

The ideal applicant will be motivated and share a vision for a collaborative working environment. We are looking for people to join the team who are interested in learning and growing in their roles. This role is an entry level role so motivated and dedicated applicants are encouraged to apply.
- A self-starter with the desire to take ownership of the role and work autonomously in an efficient manner
- Excellent attention to detail and organisational skills
- High level of written and verbal communication skills, with the confidence to work closely with the management team and team members
- Advanced Microsoft Office Suite proficiency
- Able to develop and manage multiple stakeholder relationships across the hospitals
- Positive attitude to help create a warm, and professional atmosphere for clients and team members
- Available Monday to Friday 9am-5pm for an in-office role

**What are the benefits of working for AEA?**
- $44, 000 - $55, 000 salary + super + 17.5% annual leave loading
- Pet well-being discounts (including discounted vet treatments and products)
- Gym discounts including Fitness Passport
- Strong focus on work/life harmony
- Annual leave loading
- Ongoing training and career pathing in a professional, supportive environment
- Dedicated well-being committee and initiatives across the group (e.g., Mental Health First Aid Officers, Employee Assistance Program, social events)
- Be a part of our veterinary emergency community, providing world-class services for animals
- Free parking

**We challenge the heart, support the mind, thrive on trust and operate with integrity, compassion and kindness in everything we do.

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