Aps5 Claims Processing Delegate
2 weeks ago
Salary Range: $83,013-$86,511+ Attractive Superannuation
The Claims Assessment and Management (CAM) Branch works closely with other Branches within the Division to meet the needs of DVA's clients in relation to compensation claims under the _Veterans Entitlement Act 1986 (VEA), Military Rehabilitation and Compensation Act 2004 (MRCA), _and the_ Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA)._
**Duties**
The management of a caseload of claims under the Military Rehabilitation and Compensation Act 2004 (MRCA), the Veterans’ Entitlements Act 1986 (VEA), and the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA), including:
- Commencement of claims in accordance with established policies and procedures.
- Requesting information necessary to finalise each claim.
- Maintenance of claim records in DVA computer systems.
- Follow-up and consideration of information.
- Seeking input from Senior Delegates, Medical Advisers and Triage and Connect staff, as required.
- Discussion of adverse findings with clients and advocates.
- Finalisation of claims.
- Completion of Needs Assessments and Treatment Path Determinations.
- Provide operational support and advice to Team Leaders.
- Contribute to business planning, evaluation, and reporting on organisational goals and objectives.
- Contribute to continuous business improvement in a constructive and collaborative manner.
**Eligibility**
- Applicants must be an Australian citizen to apply.
**Notes**
Ongoing/non-ongoing vacancies.
A merit pool will be established that may be used to fill similar positions within the next 18 months.
DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.
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