Cluster Manager

**About the role**

We have an exciting opportunity for a strong leader to look after a cluster of our high performing practices in the Sydney region. Reporting to the Practice Development Manager, the Cluster Manager will oversee performance of the **Bupa Dental Liverpool and two other Sydney metro locations, **and will develop, manage, and implement project-based activities across the practices to deliver outcomes.

Make a real impact in this role - working alongside amazing teams to drive positive relationships with practice staff and their customers.

**The Opportunity**:

- Work with the Principal Dentists and Practice Managers & Assistant Practice Managers to establish targets and KPIs on practice performance
- Review and monitor actual achievement of the KPIs in the monthly performance and financial report
- Develop relevant statistical reports
- Work with the Marketing Team in developing and implementing relevant marketing programmes and initiatives
- Creation and management of promotional materials, communication and training to the practice staff
- Develop staff resource modelling to maximise productivity and rostering
- Develop a reward and recognition program for all practice staff
- Support Practice Managers to ensure smooth running of practice operations and establish open communications across the practice

**What you’ll bring**:

- 3+ years' experience in Business Development within the Dental space
- Experience supporting multiple locations
- Experience in Project Management and/or marketing desirable
- Manage competing priorities and monitoring area workflow
- Capability to exercise judgment and delegate authority in areas where precedents or procedures are not clearly defined
- Capability to investigate, interpret or evaluate information where legislation, regulations or procedural guidelines do not give adequate or specific answers
- Developed administrative skills and problem-solving abilities
- Well-developed communication and interpersonal skills
- Excellent sales and business development skills
- Proven ability to develop, manage and implement new business initiatives and change programs.

**Benefits of joining Bupa Dental**:

- Significant Bupa product and service discounts - up to 40% health insurance discount
- Paid parental leave
- Reward and recognition programs
- Over 140 practices Australia wide - Move with us
- Car allowance paid in addition to salary
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
- Set remuneration bands with regular performance discussions and remuneration reviews

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. For more information about a career in dental please visit

**How to apply**:
If you are interested in this opportunity, click now, and 'Apply'.