Front Desk Receptionist

3 months ago

Robina, Australia Shrink & Co Full time

**Front desk Receptionist**
- Casual position
- Supportive Management
- Fast-paced, high output environment
- Quality-focused organisation

**Selection Criteria**:

- Prior administrative experience in any healthcare industry would be a plus
- Australian and permanent resident status
- Must have at least intermediate Microsoft Word/Excel experience and intermediate computer skills
- Passionate about health services
- Exceptional communication skills (both verbal and written)
- Be able to work in a fast paced environment

**About us**

Shrink & Co is a one stop shop of Mental Health experts servicing a wide range of clientele from mental health to disability. We are an exciting, professional, revolutionary and growing organization providing a comprehensive range of mental health disability services via our team of experienced health professionals.

**Responsibilities and duties include**:

- General reception duties
- Operator (Transferring call and taking messages)
- Data entry
- Create and maintain customer records accurately
- Process transactions/payments
- Assist in the preparation of reports
- Address client enquiries professionally and efficiently
- Mailing and filing
- Clean and maintain the appearance of the clinic
- Other miscellaneous administrative duties

**Essential criteria**:

- Excellent and clear communication skills
- Experience in front office healthcare reception would be advantageous
- Competent computer skills (Apple user would be a plus)
- Ability to multitask and follow direction
- Ability to work proactively whilst also taking direction
- Ability to work in high pressure environment, with changing workloads and priorities
- Ability to think on your feet
- Strong organizational skills
- Polished presentation
- Ability to work with a variety of Clinical Practitioners across a multidisciplinary environment
- Commitment to confidentiality
- Flexibility

**Other essential criteria**:

- Satisfactory National Police Clearance Check
- Blue Card and Yellow Card Exemption
- NSW Working with Children’s Check
- NDIS Workers Screening Check
- Full immunization record including triple dose COVID-19 vaccination
- Unrestricted Driver’s licence and willingness to travel

Remuneration is commensurate on age, skill and level of experience.
- Initial training (first 4 weeks) might be conducted at our Tweed Heads room to allow for a comprehensive and optimum training experience._

Please forward a cover letter outlining your experience in healthcare reception along with your curriculum vitae. Please also include two contactable referees (one of the references should be the most recent or current employer who is your direct supervisor).

I look forward to meeting and discussing the position with you

For confidential discussion, please call May Ngieng (COO) on 07 5606 8700

**Job Type**: Casual

Pay: From $27.00 per hour

Expected hours: 24 - 38 per week

Schedule:

- 8 hour shift

Work Location: In person

Application Deadline: 10/09/2024

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