Audio Visual

3 weeks ago

Brisbane, Australia Corrs Chambers Westgarth Full time

492705
Brisbane
Technology
Full time
VIEW FAVOURITES

Join Corrs Chambers Westgarth, Australia's leading independent law firm.

This hybrid role will primarily be responsible for the management of on-site AV facilities, both on the client floor and internal meeting rooms, as well as managing, overseeing and co-coordinating webinars/events. The secondary responsibility of this role is to provide hands-on technical Desktop Support assistance to the firm and help it meet it’s goals and objectives.

At Corrs, we help you achieve your ambition - at every stage of your career.

**Key Responsibilities**:
Manage all AV requests for events, client meetings, seminars, education sessions, interviews, and ad hoc requests
Responsible for operating, testing and troubleshooting audio and video equipment
Manage and co-ordinate team members for national AV requests
Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
Liaise with staff to ensure all AV requests are prepared and tested in preparation for all meetings and events
Monitor and co-ordinate live events to ensure all staff experience a professional and quality AV experience
Resolve and provide proactive support and attention to logged IT ticket requests from users
Conduct installation, configuration of desktops, laptops, peripheral equipment and software
Manage staff movements and allocation of equipment as well as the purchasing, allocation and recording mobile phone and technology loan fleet
Provide support on calls allocated from National Help desk and participate in technology projects

**Required Skills**:
Excellent written and oral communication skills with the ability to effectively communicate with technical and non-technical stakeholders
Strong customer service focus with a positive and proactive approach to client service
Time management skills with the ability to prioritise and work under pressure
Strong attention to detail producing accurate work in a timely manner
Ability to work autonomously as well as within a team

**Preferred Qualifications and Experience**:
Experience with Zoom and MS Teams Rooms
Experience managing an AV environment
Demonstrated Desktop Support experience, ideally gained within a professional services environment
Vendor certification in one or more relevant technologies
ITIL Foundation certificate.

**About us**:
Corrs Chambers Westgarth is Australia’s leading independent law firm. We provide exceptional legal services across the full spectrum of matters, including major transactions, projects and significant disputes, offering strategic advice on our clients’ most challenging issues.

Why Corrs?
We pride ourselves on meeting our clients needs in a culture characterised by excellence, commitment, collaboration and respect. Our policies, practices and behaviours foster a safe and inclusive workplace, and we focus on creating opportunities and supporting a diverse workforce.

Flexible working as standard - we’ve established flexibility as standard business practice and an option for all our people.
Bonus leave - an additional week of leave each year (5 weeks annual leave in total).
Generous parental leave entitlements - we offer up to 26 weeks paid leave and pay superannuation on both paid and unpaid leave (up to 12 months).
Wellbeing program -We support the wellbeing of our people across areas including resilience, mental health, mindfulness, personal development, physical health and self-care.
Diversity and Inclusion - This is a key area of focus for the firm. We set meaningful goals to improve diversity and foster an inclusive culture in which all employees feel supported and valued.
Responsible business approach - we are a member of the United Nations Global Compact, and are committed to promoting and respecting human rights, supporting the Compact’s Ten Principles on human rights, labour, environment and anti-corruption, and the UN’s Sustainable Development Goals. We are also a member of AusLSA, which works to promote and increase sustainable practices across the legal sector.
Learning and development opportunities - including our Australian-first international study scholarship, our national training program and our mentoring program.

For more information, see our website

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