Sales Administrator
2 weeks ago
Fast paced and exciting work environment
Accountabilities & Responsibilities:
1. Order Processing
- Liaise with internal stakeholders, including warehouse and distribution, and purchasing to check the stocks and ensure the deliveries on time
- Invoicing - Check all orders(price & quantity) at the end of the day as per customer’s final order
2. Quotation
- Sending quotations to clients
- Liaise with supplier to check price & stock availability3. Data Entry
Perform a variety of data entry activities in accordance with the established departmental procedures
Enter orders for the assigned business units
Input the correct pricing according to the appropriate customer group
4. Customer Service
Assist with telephone inquiries and phone orders related to the company’s products, pricing, and services for all business units
Involved in resolving customer complaints according to the company’s policy and procedures
Ensure customer orders are invoiced correctly, picked and printed, and delivered on time
Communicate all ‘out of stock items to customers
5. Tele-marketing
Contact businesses or private individuals by telephone in order to solicit sales for goods or services,
Explain products and prices, and answer questions from customers.
6. General Administration
Performs clerical and administrative support duties for the department including filing, maintenance of records and files, and other duties as required by the Manager
Skills required:
Minimum 1-year experience in a similar role, ideally gained within the National FMCG industry.
Excellent written and verbal communication skills
Exceptional telephone manner
Customer orientation and ability to build relationships internally & externally
Exceptional organizational and time management skills
Outgoing, assertive, and proactive
Intermediate level of Microsoft Office skills, especially proficient in Excel worksheets
Experience in Dynamics 365 system would be highly regarded but not essential
Team player
**Job Types**: Full-time, Part-time
**Salary**: $24.00 - $35.00 per hour
**Benefits**:
- Employee discount
- Professional development assistance
Schedule:
- Monday to Friday
**Experience**:
- FMCG industry: 1 year (preferred)
**Language**:
- chinese/ Korean or any second languages (preferred)
Work Location: One location
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