Customer Services Consultant-traralgon

2 weeks ago


Traralgon, Australia Bupa Full time

**The Opportunity**

Exciting full time time opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our Traralgon Care Home. Your role known across Bupa as the Customer Service Consultant, is crucial to the success of the operation of the home. Supporting the both the employee and resident experience you will work across the following functions;
- Employee experience - rostering and pay, training/compliance and Human Resources
- Resident Experience - tours, admission, agreements, and the customer journey experience.

**About the Home**

Our Traralgon care home is a modern facility located in the East Latrobe Valley on the north east side of Traralgon, a short drive from the centre of town. It consists of 120 beds, with various care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.**Some of your duties will include;**
- _ Supporting Recruitment Activities_
- _ Rostering_
- _ Payroll support_
- _ Shared reception duties as the face of the Care Home_
- _ Management of resident administration including enquiries, admissions and maintaining occupancy targets_
- _ Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home_

To learn about our Traralgon care home, please visit us online here

Bupa Traralgon - Aged Care Homes | Bupa Aged Care

**About You**
- Minimum of a Cert III in Business Administration or equivalent experience
- Previous experience gained in a similar admin/customer service role
- Patience - working in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition
- Everyone says they need great communication skills, but diplomacy and a proactive approach is particularly important in this role. You might be speaking to a worried family, or a confused resident, and although you can’t always provide answers, you can reassure and follow up
- Intermediate to advanced skills across the MS Office Suite
- Highly developed organisation and time management skills - prioritisation and self-direction is key in this role
- Knowledge of Kronos,/payroll systems/admin requirements in the Aged, Health Care or regulated industry is advantageous

**What’s in it for you?**
- We set you up for success from the get go with our dedicated Induction program
- $5000 sign on bonus
- Supportive, collaborative, and caring team culture
- Continual learning and development opportunities
- Discounts on Bupa Products - insurances, optical, dental
- Exciting benefits on offer from our Bupa Partners
- Internal transfers across our care homes

**How to Apply**

Bupa Villages and Aged Care is a NDIS approved provider. As part of the NDIS scheme, employees working within a NDIS facility, in a risk assessed role, must have a completed NDIS check. This is part of compliance and needs to be completed prior to commencement - successful applicants will have this cost reimbursed upon commencement.



  • Traralgon, Australia Bupa Full time

    **The Opportunity** Exciting full time time opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our Traralgon Care Home. Your role known across Bupa as the Customer Service Consultant, is crucial to the success of the operation of the home. Supporting the both the...


  • Traralgon, Australia Bupa Full time

    **About the home** Our Traralgon care home is a modern facility located in the East Latrobe Valley on the northeast side of Traralgon, a short drive from the centre of town. It consists of 120 beds, with various care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. Please click on the link below to...


  • Traralgon, Australia Bupa Full time

    **Discover Bupa Traralgon** Nestled in the picturesque East Latrobe Valley, our modern Care Home is a beacon of comfort. With 120 beds spread across various care units, our emphasis remains firmly on the holistic well-being of our residents. **Why Bupa Traralgon?** - A Nurturing Community: Be a part of a community where you are celebrated and valued. -...


  • Traralgon, Australia Bupa Full time

    **Discover Bupa Traralgon** Nestled in the picturesque East Latrobe Valley, our modern Care Home is a beacon of comfort. With 120 beds spread across various care units, our emphasis remains firmly on the holistic well-being of our residents. **Why Bupa Traralgon?** - A Nurturing Community: Be a part of a community where you are celebrated and valued. -...


  • Traralgon, Australia Bupa Full time

    **Posted** 04/03/2024 **Job Number** 32629 **Work type** Permanent - Full Time **Posting End Date** 25/03/2024 **About the home** Our Traralgon care home is a modern facility located in the East Latrobe Valley on the northeast side of Traralgon, a short drive from the centre of town. It consists of 120 beds, with various care units. Our primary goal is...


  • Traralgon, Australia Bupa Full time

    **Posted** 04/03/2024 **Job Number** 32629 **Work type** Permanent - Full Time **Posting End Date** 25/03/2024 **About the home** Our Traralgon care home is a modern facility located in the East Latrobe Valley on the northeast side of Traralgon, a short drive from the centre of town. It consists of 120 beds, with various care units. Our primary goal is...


  • Traralgon, Australia Bupa Dental Care Full time

    **Posted** 13/11/2023 **Job Number** 26183 **Full/Part** Full Time **Posting End Date** 04/12/2023 **Discover Bupa Traralgon** Nestled in the picturesque East Latrobe Valley, our modern Care Home is a beacon of comfort. With 120 beds spread across various care units, our emphasis remains firmly on the holistic well-being of our residents. **Why Bupa...


  • Traralgon, Australia Bupa Full time

    **About the home** Our Traralgon care home is a modern facility located in the East Latrobe Valley on the northeast side of Traralgon, a short drive from the centre of town. It consists of 120 beds, with various care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. Please click on the link below to...


  • Traralgon, Victoria, Australia Bupa Full time

    About the homeOur Traralgon care home is a modern facility located in the East Latrobe Valley on the northeast side of Traralgon, a short drive from the centre of town. It consists of 120 beds, with various care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.Please click on the link below to learn more...


  • Traralgon, Australia Bupa Full time

    **The Opportunity** Exciting full time time opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our Traralgon Care Home. Your role known across Bupa as the Customer Service Consultant, is crucial to the success of the operation of the home. Supporting the both the...


  • Traralgon, Australia Traralgon Automotive Group Full time

    **Traralgon Automotive Group Careers**: Traralgon Automotive Group offers a diverse range of exceptional career prospects spanning various sectors within the organisation, encompassing roles from sales personnel to managerial positions. Moreover, promising avenues are available for scholars, recent graduates, and apprentices to explore. Central to our...


  • Traralgon, Australia Traralgon Automotive Group Full time

    **Traralgon Automotive Group Careers**: Traralgon Automotive Group offers a diverse range of exceptional career prospects spanning various sectors within the organisation, encompassing roles from sales personnel to managerial positions. Moreover, promising avenues are available for scholars, recent graduates, and apprentices to explore. Central to our...


  • Traralgon, Australia Traralgon Automotive Group Full time

    **Traralgon Toyota **is a dynamic Dealership, located within the friendly Gippsland community - on the high-profile Princes Highway - East of Melbourne. Due to increased activity, this opportunity is for a keen and energetic **New Toyota Sales Consultant** to sell the **market-leading Toyota range** of passenger and commercial vehicles** **for this exciting...


  • Traralgon, Australia ANZ Banking Group Full time

    **Req ID**: 66082 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Traralgon About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things - whether they’re...


  • Traralgon, Australia Traralgon Automotive Group Full time

    **Traralgon Toyota **is a dynamic Dealership, located within the friendly Gippsland community - on the high-profile Princes Highway - East of Melbourne. Due to increased activity, this opportunity is for a keen and energetic **New Toyota Sales Consultant** to sell the **market-leading Toyota range** of passenger and commercial vehicles** **for this exciting...


  • Traralgon, Australia Traralgon Automotive Group Full time

    **Traralgon Toyota **is a dynamic Dealership, located within the friendly Gippsland community - on the high-profile Princes Highway - East of Melbourne. Due to increased activity, this opportunity is for a keen and energetic **New Toyota Sales Consultant** to sell the **market-leading Toyota range** of passenger and commercial vehicles** **for this exciting...


  • Traralgon, Australia Bupa Full time

    **About the Home** Discover the elegant Bupa Traralgon, a modern care home in the East Latrobe Valley on the north east side of Traralgon, a short drive from the centre of town. Bupa Traralgon is surrounded by green fields and private residential homes. We have lovely, landscaped gardens, a covered terrace and a Men’s shed for you to enjoy. The home...


  • Traralgon, Victoria, Australia Dental Corporation Full time

    Discover Bupa TraralgonNestled in the charming East Latrobe Valley, our modern Care Home is a symbol of comfort. Hosting 120 beds spread across different care units, we prioritize the overall well-being of our residents.Why Bupa Traralgon?A Nurturing Community: Become part of a community where you are appreciated and respected.Embrace a Fulfilling Lifestyle:...


  • Traralgon, Australia Traralgon Automotive Group Full time

    **ABOUT THE ROLE**: **Traralgon Automotive Group** is a dynamic Dealership, located within the friendly Gippsland community - on the high-profile Princes Highway - East of Melbourne. Due to increased activity, this opportunity is for a keen and energetic **New & Pre Owned Vehicle Sales Consultants** to sell our **market-leading range** of passenger and...


  • Traralgon, Australia Traralgon Automotive Group Full time

    **Traralgon Automotive Group** is a dynamic Dealership, located within the friendly Gippsland community - on the high-profile Princes Highway - East of Melbourne. Due to increased activity, this opportunity is for a keen and energetic **New & Pre Owned Vehicle Sales Consultants** to sell our **market-leading range** of passenger and commercial vehicles**...