Program Manager

2 weeks ago


Toowoomba, Australia JP Smith Full time

Be Part of an Organisation that Makes a Difference in the Community’s Aged Care Sector
- Established Local Not-For-Profit
- Excellent Salary Package (Including Salary Sacrificing)

Our client is a local, not-for-profit organisation and registered charity that provides community housing, support for at risk youth, home services for older Australians and disability support. They strive to alleviate everyday pressures and challenges for their clients and above all else, aim to give them independence.

The Program Manager - Home Care, will look after a small, professional team of individuals who deliver a wide-reaching home services support program to older Australians in our region. The role is to manage a Commonwealth funded budget that enables support services to promote independent living at home, as well as maintenance and improvements of client’s living situations and homes. The primary responsibilities of the role will include:

- Manage the delivery of the Home Care Packages, including service delivery, information and reporting;
- Intake of new clients and creating Individual Plans based off quality, evidence based and clinical governance advice;
- Overseeing a case load of approximately 85 clients (and growing);
- Analysing the efficiency and effectiveness of the current service and implementing improvements;
- Manage the quality system including Aged Care Quality Standards ensuring accreditation and clinical governance compliance;
- Growing the Home Services business by increasing the number of clients/recipients;
- Managing relationships with clients as well as third-party providers and subcontractors;
- Participating in and developing the broader knowledge of home services programs and increasing clients;
- Providing leadership and supporting the performance of a diverse team; and
- Contributing to the wider management team for the improvement and betterment of the organisation.

We are seeking an individual who has prior experience in a similar support and services role, for example; aged care, nursing and health environments. To be successful in the role, you will have a Diploma of Community services or higher. We are looking for someone who will lead and manage the team and inspire them to even greater efforts, as we look to further growth of the service. Clinical qualifications are highly desirable, however not a requirement.

In return, you will be an integral part of one of Toowoomba’s most respected and progressive NFP organisations. A competitive salary and an excellent working environment are on offer and a supportive and knowledgeable Executive team will help you flourish in a role where you will see the direct outcomes of your efforts.

If this opportunity is of interest, please click "Apply" to submit your resume to JP Smith Recruitment & HR by the 11th of April 2023. For any enquiries, please call Jamie Smith on 07 4659 7400 quoting reference number 3623631.


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