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Technical Writer

4 months ago

Sydney, Australia Ashdown Consulting Full time

$700 - $775 p/d + super
- 3 Month Contract
- Sydney CBD / WFH

**Technical Writer | 3 Month Contract |Up to $856.38 p/d inc. Super**
- $700 - $775 p/d + Super
- 3 Month Contract
- Sydney CBD / WFH

**About the Company**

This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and behavioural insights to drive improvements with government and providing services to NSW. We are looking for someone to start ASAP for a 3 month contract paying $700 - $775 p/d + Super. This role is located in Sydney CBD / WFH

**About the team**

The Team you are joining is a high functioning and performing team amongst a leading NSW Government agency. A team of like-minded individuals who thrive to deliver outstanding work to help residents of NSW.

***

**About the Role**

We are currently seeking to appoint a Job Title with a leading NSW Government agency.

Key accountabilities include:

- Deliver fit-for-purpose customer operations and planning processes across the Division.
- Establish and maintain responsive internal and external stakeholder relationships to drive the process improvement agenda within business activities across multifunction teams.
- Develop connected business relationships with Customer Experience leaders and specialists to build effective and professionally proficient management system content to drive quality benchmarks.
- Research, propose and promote continuous improvements, enhancements and upgrades to management system content to deliver integrated frameworks and tools.
- Actively participate in customer experience training, forums and networks to develop resilience, resources, and technical specialist capability to deliver business outcomes.
- Coach and train operational and technical specialists on concise and focused writing methods to deliver comprehensive quality documents, reports, plans, publications and specifications.

**About You**
- Experience and success in researching and translating business stakeholder requirements to design changes and deliver quantifiable improvements.
- Strong attention to detail and able to multiple task.
- Ability to deal with all levels of stakeholders.
- Excellent verbal and written communication skills.
- Demonstrated proficiency in delivering change outcomes in a team environment.

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support