Learning Systems Specialist

5 months ago


Mulgrave, Australia Kmart Full time

**Brighter Futures Start Here**

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. Join our team in our unwavering promise to make everyday living brighter by providing great value products at the best prices for Australian and New Zealand families.

As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

**Join the team**

We are seeking an experienced Learning systems specialist to join our People & Capability Team. Reporting to our Manager, Systems & Governance (Learning), you will be responsible for the configuration, maintenance, and support of the organisation's Learning Systems. This role plays a critical part in ensuring the smooth operation and optimal utilization of the learning systems to support the training and development needs of team members across Kmart, Target, Anko and KGA.

**What you’ll be doing**

As a Learning Systems Specialist working for Kmart you will:

- Implement system configurations to align with business requirements and compliance standards.
- Conduct integration checks and validations to ensure data accuracy between the learning systems and other integrated systems or platforms.
- Collaborate with IT teams and external vendors to troubleshoot technical issues and implement solutions.
- Perform regular audits and tests to verify data accuracy and integrity in integrated systems.
- Collaborate with stakeholders to gather requirements and provide guidance on system setup and configuration options.
- Monitor and manage the team inbox for queries related to the learning systems and other learning technology-related inquiries.
- Respond promptly and professionally to inquiries, providing accurate information and assistance to internal stakeholders.

**To be successful in this role you’ll have**:

- Previous involvement in system upgrades, migrations, or implementations, including testing, deployment, and post-implementation support.
- Strong documentation skills, including the ability to create and maintain system documentation, user guides, and training materials for internal stakeholders.
- Ability to design and develop custom reports and dashboards to visualize learning data, including course enrollment, completion rates, assessment scores, and learner engagement.
- Ability to lead stakeholder engagements using human centred design concepts, with a systems mindset and to promote best practice technical outcomes in learning and digital solutions
- Experience with system configuration, including user roles, and permissions.
- Strong Project Management skills including briefing, scoping, planning, and delivering to agreed timeframes.
- Advanced computer skills for the Microsoft office suite, including excel. Power BI skill is a plus.

**Benefits we’ll offer you**:

- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
- A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks
- A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers
- We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
- Free onsite parking when you’re required to come into the office
- We offer inclusive parental leave, a family room and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
- A dynamic learning and support program
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
- In-house café that serves breakfast, lunch and includes a collaborative space to work in
- A reflection room that can be used for prayer, meditation, or time for you
- A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
- Regular product sample sales with loads of discounted items to purchase
- Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement
- Great career opportunities across the broader Wesfarmers Group

**We’re here to make everyday living brighter**

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it From bedding to apparel to kitchenware and beyo


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