Casual Theatre Operator

6 days ago

Parramatta, Australia Parramatta City Council Full time

Riverside Theatres is a premier performing arts venue proudly owned and operated by the City of Parramatta Council and is located in the heart of Parramatta beside the Parramatta River.

City of Parramatta is a progressive council with 260,000 residents: one community, proudly diverse. Parramatta is a vibrant city, with a growing developing business district with a thriving community of artists and creative industries, known for its rich history and diversity. Riverside Theatres are passionate about bringing the very best performing arts has to offer to audiences in the local community and afar in the greater Sydney region.

**An exciting opportunity has arisen for an enthusiastic individual to join our dedicated customer experience team in both the Front of House and Box Office service areas.
**About the role**

Customer Service is pivotal to ensure that Riverside Theatres is maintained as a centre of excellence for performing arts, events and exhibitions in Parramatta and Western Sydney. This casual position is responsible for providing under moderate to direct supervision, a top level of customer service to Riverside Theatre’s stakeholders including patrons, customers, hirers and producers.

On any given shift you will be required to as a minimum:

- Welcome our patrons face-to-face in a polite and friendly manner and maintain a high level of customer service
- Demonstrate an in-depth knowledge of all venues and facilities within the Riverside Theatres as per training provided.
- Accurate and correct sales and cash handling procedures
- Check assigned areas for cleanliness, safety issues and lost property. Report any concerns to supervisors.
- Follow all emergency protocols and be prepared to guide visitors to the exits and muster point as per training provided.
- Attend all Riverside Theatres All-Staff meetings, team meetings and onsite mandatory training events.
- Undertake all online mandatory Council and Riverside Theatre training.
- Enforce venue policy and rules and relevant health and safety regulations.

Role-specific shift requirements for Front of House and Box Office duties are listed in the position description attached to this job advertisement and should be reviewed before applying.

**About You**

You will also have the following experience:

- Substantial experience in a customer service environment.
- Working efficiently in a customer service team with a clear understanding of supervision hierarchies
- Proficient oral and written English communication skills
- Ability to manage crowds and remain calm in stressful situations
- Ability to work across a 7-day shift work schedule including evenings, weekends and some public holidays. Applicants with a flexible schedule will be prioritised.
- Ability to sit, stand, walk, bend for extended periods, and be able to safely lift 15kg
- Ability to work and remain calm in a fast-paced, high-pressure environment with the ability to prioritise tasks
- Exceptional interpersonal and communication skills
- Basic math and computer skills
- Displays initiative and is a good problem solver

It would be desirable but not essential for applicants to have:

- Qualification relating to ticketing
- Qualification relating to customer service
- First Aid and CPR certificates that are in date
- An understanding of safety and security issues relating to public buildings and public events
- Basic operation of a point-of-sales system
- Basic understanding of cash-handling procedures
- Eye for detail with a commitment to achieving high standards of customer service and customer perception.

Further required and desirable role-specific qualifications, experience and skills for Front of House and Box Office are listed in the position description attached to this job advertisement and should be reviewed before applying.

By joining City of Parramatta and Riverside Theatres, you will become part of an extraordinary team who work in a creative, constructive and inclusive culture to shape the future of this city. Together, we champion difference, celebrate achievement and recognise positive impact. The diverse culture at the City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation.

**What’s on offer**

We are offering an attractive hourly rate of $33.35 (inclusive of 25% casual loading) plus penalties and plus super contributions of 10.5%

In addition, City of Parramatta also offer excellent employee benefits which include:

- Central Parramatta location (Public transport at our door, discounted parking)
- Learning and Development opportunities
- Health and Wellbeing programs (Fitness Passport, Flu Shots)
- Discounted tickets to events and staff discounts at the bar.

**Want to know more?**

Full information regarding the requirements of this role can be found in the attached Positio

  • Casual Theatre Operator Entry

    2 months ago

    Parramatta, Australia Parramatta City Council Full time

    Riverside Theatres is the premier performing arts venue in Western Sydney. Well-established and highly respected both by the local community and the national arts industry, Riverside is one of Council’s significant cultural assets, delivering arts experiences 7 days a week, year-round. City of Parramatta have exciting casual opportunities working as...

  • Digital Marketing

    1 week ago

    Parramatta, Australia Parramatta City Council Full time

    Implement Tactical and Operational Marketing, Communications, Promotions and Branding Initiatives - 2 yr Contract | Full Time | Excellent Employee Benefits Riverside Theatres is the heart and soul of arts & culture in Western Sydney and for more than 30 years has attracted some of the world’s best artists, nurtured local talent and showcased the diverse...

  • Building & Facilities Coordinator

    3 days ago

    Parramatta, Australia Parramatta City Council Full time

    Work as a key member of the Riverside Theatres WHS team - 38hr Full Time | 24 Month Contract Riverside Theatres is a business unit with the City of Parramatta, who is going through unprecedented change and transformation as it becomes Sydneys Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners like...

  • Building & Facilities Coordinator

    1 week ago

    Parramatta, Australia Parramatta City Council Full time

    Work as a key member of the Riverside Theatres WHS team - 38hr Full Time | 24 Month Contract Riverside Theatres is a business unit with the City of Parramatta, who is going through unprecedented change and transformation as it becomes Sydneys Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners like...

  • Building & Facilities Coordinator

    1 week ago

    Parramatta, Australia Parramatta City Council Full time

    Work as a key member of the Riverside Theatres WHS team - 38hr Full Time | 24 Month Contract Riverside Theatres is a business unit with the City of Parramatta, who is going through unprecedented change and transformation as it becomes Sydneys Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners like...

  • Casual Work

    7 months ago

    Parramatta, Australia Parramatta Boilerhouse Full time

    Casual wait staff required for our team at Parramatta Boiler House. Great variety of work - Casual dinning, events, bar nights, catering & functions. Experience in all areas of service prefered, order taking, plate carrying, operating tills, bar & barista all a great advantage in this job opportunity. However on the job training also provided. **Job...

  • Christmas Casual

    1 day ago

    Parramatta, Australia yd. Full time

    Come work at **yd.** Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. Our philosophy is pretty simple: we believe every night should end with a...

  • Sweeper Scrubber

    7 months ago

    Parramatta, Australia Intouch Recruitment Full time

    **Ride On Sweeper/Scrubber Operator - Industrial** **Casual Shifts** **Western Parramatta Area** **Established Company** **Generous Hourly Rate** We are an established line marking organisation with over 30 years of experience within the industry. We focus on safety line marking in factories, complete basement packages including cleaning, scrubbing, line...

  • Lifeguard-casual

    4 months ago

    Parramatta, Australia Parramatta City Council Full time

    Nestled in Parramatta Park’s lush surrounds, Parramatta Aquatic Centre (The PAC) is a new fitness, wellness and relaxation hub. Featuring three pools including an outdoor Olympic-sized centrepiece and indoor water playground, as well as spa, steam and sauna facilities, fitness centre, and public café, the PAC is a community oasis to accompany...

  • Part Time/casual Work

    7 months ago

    Parramatta, Australia Parramatta Boilerhouse Full time

    Part time wait staff required for our team at Parramatta Boiler House. Great variety of work - Casual dinning, events, bar nights, catering & functions. Experience in all areas of service prefered, order taking, plate carrying, operating tills, bar & barista all a great advantage in this job opportunity. However on the job training also provided. **Job...

  • Sales Associate

    1 week ago

    Parramatta, Australia Foot Locker Full time

    Sales Associate - Casual - Location - Parramatta, New South Wales, Australia- Parramatta Shopping Town- Shop 5016/7- Category - Retail Sales- Foot Locker- Job Type - Casual**Job Id **42766**Overview**: - You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You...

  • Yd. Christmas Casual, Parramatta Nsw

    7 days ago

    Parramatta, Australia Retail Apparel Group Full time

    Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. **Our philosophy is pretty simple**: we believe every night should end with...

  • Civil Operators M12

    7 days ago

    Parramatta, Australia DSC Personnel Full time

    2 to 3 Years Civil work available for the New M12 project. Very exciting Project, great $ and heaps of OT available. Machine operators required: * - 6 x scraper operators - 8 x Rigid operators - 2 x Dozer operators - D9 /10 - 4 x Artic operator - 2 x Compactor operators - 4 x grader operators - 2 x site mechanics Must have CIVIL experience and the...

  • Casual Facility Support Officer

    2 months ago

    Parramatta, Australia Parramatta City Council Full time

    The Community Hubs and Parramatta Town Hall provides exciting casual opportunities for you to join the City of Parramatta in setting a new benchmark for customer service delivery excellence for our community while working as part of a dynamic team. The Community Hubs are 7-day operations offering a wide range of unique experiences to people who live, work,...

  • Retail Sales Assistant

    1 week ago

    Parramatta, Australia Miniso Australia Full time

    **About the Company**: MINISO has grown to become one of the most fast-expanding brands in the world. Sticking to the life philosophy of "simplicity, nature and good quality". Operating globally with more than 5000 stores across world renowned business districts including New York, Los Angeles, Paris, London, Dubai, Sydney and Istanbul. MINISO gains...

  • Forklift Operators

    7 days ago

    Parramatta, Australia Labour Connect Full time

    Day And Afternoon shifts available - Secure Employment - Immediate start **About the role** - Forklift Operators (High Reach / Counterbalance - Multiple Shifts Available - **Morning and Afternoon**: - General warehouse duties - Pick packing - RF Scanning - Casual to permanent opportunity - Loading and Unloading Trucks - Replenishment and put ways **Skills...

  • Civil Operators M12

    9 hours ago

    Parramatta, Australia DSC Personnel Full time

    machine operators required Must Have Current VOC's and positions available below - Compactors - Artic trucks, - Graders - Dozers Must have CIVIL experience and the following: - White Card - Full PPE (Long Sleeve / Long Work Shirts / Hard hat and Steel Cap Boots **Job Types**: Full-time, Casual **Salary**: $35.00 - $40.00 per hour Schedule: - 10 hour...

  • Casual Sales Assistant Lego Parramatta

    1 week ago

    Parramatta, Australia Lego Certified Stores Full time

    Our LEGO® Certified Store in Parramatta is looking for its new energetic Casual Sales Assistant. The store features life-sized LEGO® models, a Pick-a-Brick wall, hard to find product releases and amazing bricks in hands engagement opportunities. Designed in partnership with the LEGO® Group, this store is an integral part of our LEGO® Certified Store...

  • Water Cart Operator

    7 months ago

    Parramatta, Australia MCS Civil (NSW) Pty Ltd Full time

    MCS Civil require Watercart Operators for ongoing work in Sydney - White Card and HR licence required - Top Rates, Penalties, Weekly pay and Travel Allowance provided - Opportunities for progression available **Job Type**: Casual **Salary**: From $36.00 per hour Schedule: - 10 hour shift - 12 hour shift Supplemental pay types: - Overtime pay - Penalty...

  • Water Cart Operator

    7 months ago

    Parramatta, Australia MCS Civil (NSW) Pty Ltd Full time

    MCS Civil require Watercart Operators for ongoing work in Sydney - Top Rates, Penalties, Weekly pay and Travel Allowance provided - Opportunities for progression available - White Card, Drivers Licence and MR licence required **Job Type**: Casual **Salary**: From $36.00 per hour Schedule: - 10 hour shift - 12 hour shift Supplemental pay types: -...