Design Centre Consultant

2 weeks ago

Osborne Park, Australia Brickworks Limited Full time

**Location**:
Osborne Park

Employment Type:
SA - Salaried

Department:
WA BRICKS CUSTOMER SERVICE & DESPATCH MANAGER

**Salary**:
Attractive Salary + Great Team + Sign on Bonus

Closing Date:
09/02/2023

**We’re seeking a customer focused Design Centre Consultant to join our Austral Bricks office in Osborne Park, Western Australia.**
***
**Why join us?**
***:

- We offer a sign on bonus of 1 weeks extra pay for eligible new employees.
- Product Discounts are provided for staff and family and friends of staff.
- Eligible employees will have the opportunity to be a part of the Brickworks Employee Share Plan.
- We are proud to support and be associated with the Children’s Cancer Institute (CCI).
- We are committed to building and maintaining an inclusive and diverse workplace environment.
- We are committed to supporting families and we have a company parental leave scheme.
- We celebrate our employees success with a variety of awards, including Employee of the Year and Values Recognition Programs.
- We invest in our employees development by offering on-going education and training, along with career progression opportunities.
- We also offer a range of support programs via our EAP provider, available to all staff and their immediate family members.

**Role**
***
Reporting to the Customer Service and Despatch Manager, the position is responsible for improving customer satisfaction and helping clients purchase the products that suit their needs and preferences.

**Duties include but are not limited to**
***:

- Coordinating of appointments with clients for colour selections.
- Assist and guide customers through the colour selection process.
- Assist in the development and growth of Austral Bricks as a front-line company representative.
- Provide excellent service to internal and external customers.
- Maintain detailed knowledge of the Company’s products and services.
- Provide customers with friendly professional advice on our full range of products.
- Ensure all sales enquiries are answered in a prompt and processional matter.
- Ensure the Design Centre is kept to a high standard.
- Manage the stock control of colour swatches and show room samples.

**Success Requirements**
***:

- Passionate about customer service and demonstrated experience.
- Excellent verbal and written communication skills.
- Building products knowledge (preferable).
- Proficient in Microsoft Office.
- Willing to leave new systems i.e., Salesforce CRM and JDE data base.
- Experience with colour selections and/or interior design (ideal).
- Excellent attention to detail and ability to complete multiple tasks with varying levels of priority.
- Ability to work autonomously and in a team.
- Available to work weekends if required.

**Who we are**

Brickworks is one of Australia’s largest and most diverse building material manufacturers, housing some of Australia’s best-known building material brands.

With a broad product portfolio including clay bricks & pavers, concrete masonry blocks, retaining wall systems, stone, precast concrete panels, roof tiles, and timber battens; Brickworks operates manufacturing and sales facilities across Australia and North America, being uniquely placed to service the demands of the building industry.

Part of the Brickworks Group, Austral Bricks is Australia’s largest, best-known and most efficient clay brick and paver manufacturer. Founded in 1908 Austral Bricks has a well-established national presence with manufacturing and sales facilities in every state. It has long been at the forefront of product innovation and efficient, sustainable production. The introduction of robotic brick handling equipment and the ongoing pursuit of energy and resource efficiencies has enabled Austral Bricks to maintain its competitive edge.

**How to Apply**

You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.

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