Auction Coordinator

**Auction Coordinator - Geelong**
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**230000DC**
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**Description**

**A growing global company. Endless career and development opportunities.**

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.

Ritchie Bros. Auctioneers has an opening at our **Geelong, Australia** site for an **Auction Coordinator**. This position is ideal for someone who is looking for an admin / coordinator role, but who would also like working outside, away from a desk. Responsible for supporting the Equipment Manager with training, leading and day to day guidance of the Equipment Inspectorion team. If you enjoy working with customers, and you can handle multiple tasks in a fast-moving setting, this one-of-a-kind job could be perfect for you. No prior auction or equipment experience is needed for this role. We'll give you with lots of hands-on training.

**The Opportunity**:

- In this job you'll:_
- Serve as a lead in the communication, coordination and support to all internal departments (e.g. office, yard, sales, etc.) related to the all auction processes and the Detailed Equipment Information (DEI) Program.
- Manage the information collection and verification processes (e.g. equipment year, sequencing, equipment pricing, etc.) related to the DEI Program.
- Be responsible for the preparation of the advertising material for upcoming sales (e.g. brochure and catalogue), in accordance with established policies and procedures.
- Work in conjunction with the Equipment Inspector to assess equipment and compose photos for the DEI Program.
- Be responsible for resolving equipment contract and DEI related issues including any unresolved issues that occur on sale day.
- Assist the Customer Service Manager (CSM) with sale day and post sale duties, customer service and administrative support as required.
- Promote a culture where the health and safety of our employees and customers is top priority for all.
- Assist the Sales team with appraisals and write-ups in the field between peak periods.
- Support the local operations team with sale day duties (e.g. proxy bids, eClerking, bid catching, etc.).
- Provide assistance as required to the DEI Team.
- Perform other related duties as assigned by the Equipment Manager.

**Here's what you bring**:

- You have at least 2 years’ experience in customer facing roles.
- Intermediate proficiency level in current MS Office Suite products (Word, Excel, PowerPoint).
- Proficiency using technology such as computers and digital cameras.
- An aptitude for data/numbers and experience creating and working with spreadsheets.
- Strong written, spoken, listening, and interpersonal communication skills in English.
- A solid knowledge or desire to gain knowledge of construction equipment and trucks.
- Strong customer service orientation. You have a natural ease dealing with customers.
- You're a resourceful, “think-on-your feet” person with drive, initiative, and a real commitment to getting the job done.
- Excellent organizational skills, you’re the type that leaves no detail unattended.
- Excellent time management skills, the ability to multi-task multiple projects and initiatives effectively and prioritize work are essential.
- Highly capable of meeting strict deadlines in a high-pressure, ever-changing environment. You must also have the ability to adapt to shifting priorities, demands and timelines.
- Highly motivated, goal-oriented and self directed. Energetic, can-do attitude
- Experience working independently and collaboratively in a team-oriented environment. You thrive working as part of a team and pitch-in wherever needed.
- You have a strong work ethic without sacrificing your sense of humor or your ability to have fun on the job.

**_This job will also require you to:_**
- Have a valid, clean driver’s license.
- Climb on and off large equipment and trucks.
- Work both indoors and outdoors year-round.
- Work regular overtime, including weekend hours, at the auction sales. You can expect to work extra hours for two weeks prior to each sale, during each sale, and for one week after each sale.
- Travel to other auction sites if necessary.

**What we offer**:
Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career - we’ve proven this throughout our 60+ years in business. And, we'll support you along the way. Here’s how:

- Competitive base salary + paid overtime.
- Comprehensive benefits package with private health cover.
- Superannuation
- Employee Share Purchase Plan
- Meals catered at auction time
- Ongoing training, professional development and a tuition reimbursement program.
- Working within an inter