Bay City (Geelong) Motel is a 4-star boutique family run motel business in the heart of Geelong CBD. It is a 5-minute walk from Eastern Beach Swimming Enclosure and 0.6 mi from Geelong Botanic Gardens.

Bay City (Geelong) Motel now has an exciting opportunity available for a **Front Office Receptionist **to join its team on a Casual basis working between 8-24 hours per week.

ROLE PURPOSE

Process all guest check-ins by confirming reservations, assigning room, and issuing room key.
Process all payment types such as room charges, cash,debit, or credit.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Coordinate with Style to track readiness of rooms for check-in.
Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer system.
Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested.

Computer skill is a must. On job training provided. Flexible working time.

**Work Schedule**

This job has the following work schedule:

- Flexible
- Day shift
- Night shift

**Benefits & Perks**

This job has the following benefits:

- Training & professional development

**Job Type**: Casual

**Salary**: $27.00 - $53.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Monday to Friday
- On call
- Public holidays
- Rotating roster
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Geelong, VIC 3220: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- MS Office: 1 year (required)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 21/05/2023