Receptionist

2 weeks ago


Baulkham Hills, Australia Fox Orthodontics Full time

**Job Location**: Baulkham Hills, NSW

Days need to work: Monday, Wednesday & Thursday

**Our business**: Fox Orthodontics aims to provide a high-quality healthcare through exceptional service to our patients (kids, teenagers and adults).

Our Clinic is seeking an experienced and enthusiastic medical receptionist to join the administration team.

**Job description**: We are looking to hire a receptionist with excellent organisational, administrative, and interpersonal skills with previous experience supporting a busy reception desk.

You will bring positive attitude and an enthusiastic nature along with a caring persona thereby maintaining a happy, calm, welcoming and caring environment for all patients and staff of the practice.

You are expected to work independently as well as a part of a team, displaying a high level of maturity and professionalism.

**Key duties**:
Your duties will include:

- Deliver a high level of customer service to the patients and visitors, and communicating professionally at all times.
- Liaise with patients and their families in a compassionate manner.
- Scheduling and managing appointments using Oasis medical practice software.
- Administrative support to orthodontist & dental assistants.
- Liaising with other medical practices and related health services.
- Display a proactive attitude while focusing on the care of the patients and support to staff.
- Ensuring the privacy and confidentiality of the medical records as well as the financial information.
- Following the company’s policies and procedures at all times.
- Liaising with the Practice Manager regarding any matters related to the practice.
- Contributing equitably to maintain a clean and tidy practice at all times.

**Requirements**:

- Working With Children Check (WWCC).
- Fully vaccinated for COVID
- Excellent English written and verbal skills & exceptional phone manner.
- Previous medical reception experience desirable (minimum 6 months)
- A friendly and pleasant manner with excellent communication and interpersonal skills
- Strong organisation and time management skills
- Ability to multitask by prioritising jobs
- Good data entry skills
- General IT skills and proficient with MS Word
- Computer competency and previous experience using a medical practice software (Oasis advantageous)

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: $24.00 - $35.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 1 year (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 26/03/2023
Expected Start Date: 20/03/2023


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