Sil Manager

**About us**:
Pearson Allied Health Services employs a team of reliable and skilled professionals, with a passion for working with people with disabilities. We are committed to ensuring that people with disabilities are accessing appropriate services with maximum benefit.

**What we are looking for**:
The Manager of SIL Services has the following key responsibilities:

- Developing and setting up SIL houses.
- Working with the mentor manager and other team members to optimise and ensure our services are in line with required standards, NDIS code of conduct and our practice standards.
- Assist with risk management and incident reports.
- Supporting the scheduling staff and assist as required to roster support staff
- Development of documents and processes, in line with regulations which assist workers to deliver their best work.
- Solving problems as they arise with a minimum of fuss
- Ensuring required documentation is completed in a timely manner
- Monitoring of client satisfaction
- Engaging with clients, carers and a variety of internal and external stakeholders and building relationships
- Providing or sourcing appropriate training where necessary
- Identifying, developing and project managing new safety, wellbeing and user experience initiatives

**About you**:
The background we are seeking is:

- Demonstrated experience in coordination of care services in a supportive / caring role or working as a SIL manager.
- Team management experience
- Knowledge and experience of NDIS Standards
- Client care and customer service experience
- Excellent communication skills - both verbal and written
- Demonstrated collaborative and can-do approach with the ability to work cross-functionally and think strategically to build new solutions
- Strong connection to, or interest in building an understanding of the Australian disability sector and community
- Approach work with high-energy, drive and internal motivation
- Exhibit adaptability, resilience, transparency, trustworthiness, and passion in making a difference in the lives of people with Disability, while balancing the needs for billable work.
- Happy to work in an environment that could include working with animals
- Well-developed computer skills

**Qualifications**: (desired but not essential)
- Tertiary qualifications in allied health or disabilities or be working towards.

**Certification and Clearances**: (required prior to commencing role)
- Current Working with Children Check clearance
- NDIS worker module clearance
- Senior First Aid and CPR Certification; (or willingness to get)
- Current C Class Drivers Licence.

Some out of hours work may be required as our programs operates over 7 days.
- At PAHS, our mission is to provide quality allied health services in Southern Adelaide that exceed participants' expectations, utilising a holistic client-centered approach while meeting legislative and regulatory requirements. We strive to provide a professional, confidential service promoting flexibility and upholding human rights while creating opportunities to empower the individuals we support to live the life they choose._
- We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture that values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI, Culturally and Linguistically Diverse (CALD) backgrounds and other diversity group._

**Job Types**: Full-time, Part-time, Permanent, Casual

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Work Authorisation:

- Australia (preferred)

Work Location: In person