Transport Supervisor

8 months ago

Melbourne Airport, Australia Team Global Express Full time

**JOB DESCRIPTION**

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond

**The Role**

The position of Operations Supervisor is responsible for all aspects of safety, performance, resourcing and team leadership for specified operational areas and/or operational processes. This includes supervising all activities and resources associated with the area/shift in order to achieve agreed objectives, optimising profitability and business efficiency with a strong customer focus (DIFOT), in a safe and engaging manner.

Critical to this role is the ability to plan and coordinate daily activities, as well as motivating and holding team members to account. This position plays an important role in achieving daily KPI’s and identifying / actioning process improvements, along with engaging support from other functional leads.

**Roles & Responsibilities**
- Proactively lead the team/workgroup by setting and maintaining work standards and behaviours, holding team members to account
- Display a Continuous Improvement approach to constantly define more efficient and effective ways of working, increasing productivity and ensuring safety
- Manage workflow in area of responsibility, at all times ensuring Standard Operating Procedures are followed and meet timeframes, productivity levels and other KPIs as set by Operational Management
- Make sound and timely decisions regarding day-to-day operational matters within area(s) of responsibility and supervision, as per delegated authority
- Effectively manage labour costs (eg. hours of work and approval of time for team members), ensuring that labour is managed within budget requirements and productivity is optimised
- Ensure customer focus is present in all activities undertaken by the team, at all times considering the impact on customer service delivery in decision-making
- First-level engagement with team members on performance, conduct and productivity issues, absenteeism, leave requirements and associated matters
- Practice visible leadership using active listening skills to engage team members, reinforcing the importance of their work to customer outcomes and achievement of overall business objectives
- Deliver optimal performance and outcomes in accordance with the site/BU plan, ensuring customer focus is maintained

**Diversity and Inclusion**

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.

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