Incident and Complaints Officer

National team resolving concerns. Supportive team culture. Meaningful work daily. **Your new company** This Federal Government team are responsible for receiving, assessing and resolving concerns regarding national disability services, and are looking for several Complaints and Reportable Incidents Officers to join the Department for an initial period of 2...

**Job description**: **The Role**: As a Complaints Officer, you'll be a vital part of the team, responsible for managing complaints and incidents. Your role will involve assessing, recording, and resolving complaints while adhering to legislative requirements and organizational standards. We are recruiting roles at both APS4 and APS5 level. This is a 12...

**Job description**: **The Roles** This Government agency works with people with disability, providers and the community to deliver nationally consistent, responsive and effective regulation of service providers. The Reportable Incidents and Compliance Officers will be part of a dedicated team that monitors the response of registered providers to adequately...

This Government Department is looking for multiple complaints management officers to join their team. **Your new company** This Government Department are responsible for providing disability-based services to the community and are looking for multiple Complaints Handling Officers for their CBD Office. **Your new role** The Complaints Handling Officer...

**Job description**: **The Roles** This Government agency works with people with disability, providers and the community to deliver nationally consistent, responsive and effective regulation of service providers. The Reportable Incidents and Compliance Officers will be part of a dedicated team that monitors the response of registered providers to adequately...

Join a complaints team within Federal Government **Your new company** This Federal Government department is responsible for providing services to the public and is looking for a Complaints Officer based in Adelaide CBD. **Your new role** You will communicate effectively over the phone, in person and in writing with members of the public and agencies. You...

Job Summary:The Assessment Officer is responsible for planning, coordinating and undertaking a range of complaint receipt, assessment and resolution functions and services for the Health and Community Services Complaints Commissioner (HCSCC).Key Responsibilities:Provide a responsive first point of contact service to consumers, clients and health services in...

**JOB DESCRIPTION**: The Independent Commission Against Corruption Act 2012 (ICAC Act) establishes the Office for Public Integrity (OPI) as an independent standalone body. The functions of the OPI under the ICAC Act are: - to receive and assess complaints about public administration from members of the public; - to receive and assess reports about...

The Assessment Officer is a key member of the Health and Community Services Complaints Commissioner (HCSCC) team, responsible for planning, coordinating, and undertaking complaint receipt, assessment, and resolution functions.Key responsibilities include providing expert advice, assistance, and information to consumers, clients, and health services in...

Investigate incidents and complaints to determine legislative breaches **Your new company** This Government agency are responsible for monitoring and regulating education services across South Australia. Due to recent secondments within the Compliance and Investigations team, the agency is looking to onboard an investigator for an initial period of six...

**Job description**: Our client is currently seeking an APS5 Internal Review Officer to join the team within a Federal Government Agency based in the Adelaide CBD. The Internal Reviews and Complaints Branch is the central point of coordination for the Agency's handling and resolution of reviews and complaints. Working directly with participants, providers,...

**Job description**: Our client is currently seeking an APS5 Internal Review Officer to join the team within a Federal Government Agency based in the Adelaide CBD. The Internal Reviews and Complaints Branch is the central point of coordination for the Agency's handling and resolution of reviews and complaints. Working directly with participants, providers,...

**Job description**: Two Case Management Officer’s roles available with our client, a well-recognised Disability Services Provider, to assist with a backlog of work. The position will work with customers to provide in home and independent living support. **Key duties** - Developing and reviewing customer risk assessments - Ensuring all records are...

Permanent full-time position - Work within a team environment - Salary packaging and other employee benefits **About the Opportunity** - Join our team as a Garden Services Officer and become a ‘green thumb’ of providing general gardening and grounds maintenance services across our independent retirement villages and corporate sites. You will be...

An initial 4-month contract for a Level 2 Desktop Support Officer for a role based in Adelaide. **Your new company** It is an Australian multinational company that operates in the mining and metals sector. It has a history of over 135 years and produces commodities such as copper, iron ore, coal, nickel and potash. It has a global presence with operations...

APS 5 - $78,548 - $86,168 per annum plus superannuation - Finance Division - Adelaide, SA, Brisbane, QLD, Canberra, ACT, Hobart, TAS, Melbourne, VIC, Perth, WA, Sydney, NSW - _The Department of Climate Change, Energy, the Environment and Water’s CFO Division provides a range of essential advice and services enabling the department to deliver its strategic...

We are currently recruiting for a market Operations Officer. The position is accountable to the Market Operations Manager for the management and compliance of all Standing Data within the National Electricity Market (NEM) in accordance with the responsibilities of the Local Network Service Provider (LNSP) and Meter Data Provide (MDP) roles. The position is...

A 2-month Service Desk Officer role for a SA Government department based in Adelaide **Your new company** This SA Government Department is based in the Adelaide CBD and they are in the lookout for Service Desk Officer to join their team. **Your new role** You will provide first level IT support and customer service to internal staff. You will handle IT...

**BGIS **is experiencing strong company growth and requires a **Customer Service Officer **to join our existing team. **The Role** The responsibilities of the **Customer Service Officer **include: - Answer incoming calls from clients; - Answer inquiries; - Lodging work requests using the nominated CMMS; - Handle complaints; - Data entry - Interpret and...

Leading Government Client is looking for Senior ICT Support Office / Desktop Support Technician / / Team Leader / IT Manager, APPLY NOW! May be placed into several schools where they will do X number of days at each school throughout the week. **Will need to hold a valid Working with Children Check, they cannot commence work unless they have one.** Will...