E-commerce Executive

**The role**

We are looking for an experienced Ecommerce Executive with an interest in health and fitness. You will be key in supporting our online stores within a fast-paced start-up environment.

This position is hands-on, focussing on handling the day-to-day requirements of the websites. You will be responsible for a wide scope of Ecommerce maintenance functions including uploading and modifying products, implementing promotions & marketing content, conversion rate and performance improvement initiatives.

You will be accountable for our Ecommerce websites with an emphasis on driving conversions, as well as uploading and maintaining content, imagery, and products. This is an opportunity for you to grow with a leading company and showcase your expertise in the Ecommerce space.

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Reporting to the Head of Innovation, you will be responsible for:

- Maintaining a best-practice Ecommerce website that reflects the key attributes of the brand
- Managing day-to-day site search/merchandising to best present products, offers, and promotions to maximise site and product conversion
- Overseeing all products (content and imagery) on the Ecommerce site
- Assisting in the development of, and help execute the Ecommerce and content strategy to drive sales, engagement, and conversion
- Managing and analyse weekly and monthly reporting on key web performance metrics, providing actionable insight on customer patterns and behaviours to learn, improve, and achieve team and business KPI’s and improve marketing tactics
- Managing customer queries as required
- Playing an active role in identifying valuable site enhancements
- Assisting in uploading and optimizing products, collections, landing pages
- Performing detailed daily website checks, reporting any issues with urgency and making fast and accurate updates where necessary.
- Maintaining open communication with the Management team & Customer Experience team to ensure a positive customer experience is a priority

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**About you**

You are a self-starter who brings enthusiasm and a positive approach. You are interested in Ecommerce and possess past experience with Online Promotions. Additionally, you bring:

- Organisational skills with the ability to work quickly to short deadlines
- Strong commercial focus to deliver sales results
- Solid understanding of Ecommerce metrics and analytics data
- Experience with Google Analytics and proven ability to capture and collate data in a presentable and useful way
- Ability to draw insights, make recommendations, and implement changes to online store to maximise sales, conversion rate, average order value
- High level Excel skills
- Experience with CMS systems and HTML will be looked upon favourably
- High level of attention to detail
- Excellent communicator and collaborative team-player
- A passion for online retail & a positive can-do attitude
- You are agile, flexible, and able to pivot from brand to brand and from idea to idea
- You have the flexibility of responding and reacting quickly to changes in the market
- You are fast at decision making and have the analytical mindset to problem-solve
- Experience in content management and promotional execution.
- Strong time management and attention to detail, you thrive in a fast-paced environment
- 1 year of relevant experience in E-commerce
- Experience with E-commerce back-end tools
- Experience with Shopify Plus

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**About Us**

'EHP' stands for 'Empowered Human Potential', as we believe in empowering our community with the education, tools and products to make better-informed decisions leading to healthier, happier lifestyles. Our ethos is ‘we rise by lifting others’ and we endeavour to make the best products on the market whilst offering the best customer experience possible.

Our Global HQ, located in Sydney Australia has tripled in size in the last few years and we are always on the lookout for other passionate, like-minded individuals to join our EHP family. At EHP, we live by our ethos ‘we rise by lifting others’ and are so proud of the impact our team has on our community.

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What can you expect when working for EHP Holdings?
- Corporate Gym Membership
- Chilled Oxyshred Ultra Energy cans stocked in the fridges (YES please)
- Fun, supportive family culture
- Competitive salary
- Discounted supplements and protein
- Did we mention office dogs?

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Recruiters, thanks for thinking of us We have this one covered

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission

**Experience**:

- Ecommerce excecutive: 2 years (preferred)
- SEO: 2 years (preferred)
- Digital marketing: 2 years (preferred)

Work Authorisation:

- Australia (preferred)