Supervisor, Data Center Critical Facilities

6 months ago

Adelaide, Australia Equinix Full time

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Supervisor, Data Center Critical Facilities

The Critical Facilities Supervisor is responsible for maintaining the building and infrastructure of AE1 to minimize disruptions to customers and any potential financial impact. They will oversee facilities, ensure adherence to operating procedures, and proactively identify and communicate risks.

Key responsibilities:

- Site Management: Ensuring that all onsite duties are conducted in a timely manner following Equinix policies and procedures.
- Provides immediate supervision to the team employees. Assigns tasks and monitors work at frequent intervals. Maintains schedules and workflow of the team.
- Plans/schedules, implements, and records internal and external maintenance tasks within the datacenter.
- Executes specified routine tasks to meet Operational Objectives Key Results (OKR/KPI).
- Provides input and guidance towards internal resourcing and budgets.
- Overall site capacity supervision.
- Site Capacity Management: Supervising overall site capacity which include collaboration with internal and external teams.
- Infrastructure Management: Planning, coordinating, and implementing resources to complete maintenance activities within the Data Centre. This includes using the Maximo Assets Management System, Change Management, Incident Management, Problem Management, and associated KPIs.
- Vendor Management: Managing vendors to ensure completion to Equinix's required standards, KPIs, and SLAs.
- Incident Management: Communicating and coordinating activities and on-site staff during complex or severe customer-impacting incidents. Driving root cause analysis, providing clear direction, and driving incident resolution.

Knowledge and Experience:

- Electrical/Mechanical or related Trade or Degree Qualifications
- Understanding of relevant codes, compliance regulations, and applicable safe work requirements.
- Familiar with common documents as it applies to design, documents, schematics, data sheets, and technical information.
- Relevant experience may include:

- Building (Facility) Maintenance with experience in asset management, workflow management and planning/scheduling.
- Working in mission critical environments such as a hospital, hotel, or manufacturing plants, etc.
- Technical ability to work closely with vendors, site engineers and cross-functional teams.
- Strong people management/leadership qualities and experience

Skills and key attributes:

- Essential Duties include:

- Familiarity and strong commitment to upholding all safety standards.
- Ability to develop, train and support other employees in relevant engineering topics and processes.

Benefits of the role:

- Lead a small but high performing Data Center in Adelaide in a Monday-Friday daytime hours role.
- Salary package including annual performance-based bonus, company shares and private healthcare or health allowance.
- Highly autonomous role leading a small but high performing Data Center in Adelaide.
- Secure car space provided to employees and close to transport links
- Access to wide ranging financial, wellness and company benefits and various Employee Assistance programs.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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