Operations Analyst

Posted: 10/03/2024

Closing Date: 09/04/2024

Job Type: Contract

Location: Morwell

Job Category: Banking and Financial Services

We currently have a contract (12 month) opportunity for a full time Operations Analyst to join the team in Morwell. This position has responsibility for the banks operating systems, testing and implementation of changes, exception reporting.

**Why join us**
- We have big plans to become Australia’s most trusted bank and a leading purpose-driven business.
- As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
- Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
- We offer flexible working options, competitive salary and 13% super.
- Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
- We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
- We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
- We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
- We care for a conservation reserve - where we work with key partner organisations to protect threatened species and involve staff in conservation.

**What you will be doing**
- Analyse process opportunities for efficiencies and improvements
- Undertake system user acceptance testing as required and analyse results
- Support maintenance and administration of systems
- Assist managing and analysing exception reporting
- Assist with Global Interest rate changes
- Assist with Open Banking updates
- Calculate and Process Loan interest refunds
- Participate in various projects as required.

**What you will bring.**
- Good communication skills (written, verbal and interpersonal) with ability to liaise across divisions and levels
- Ability to prioritise workloads and multitask
- A positive, can-do attitude and ability to work effectively in a team environment and independently
- Flexible approach and ability to adapt and respond to change in the changing work environment
- Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.