Emergency Clerk

**Employment Type**: Permanent Full Time or Part Time

**Position Classification**: Administration Officer Level 3

**Location**: Nepean Hospital

**Remuneration**:$31.53 - $32.57 per hour

**Hours Per Week**: up to 38

**Requisition ID**: REQ369292

**Application Closes**:05/02/2023
- With _**_CORE _**_Values of _**_C_**_ollaboration, _**_O_**_penness, _**_R_**_espect and _**_E_**_mpowerment,_
- working with us will ensure your professional life is provided every opportunity to succeed and_
- develop in your chosen career role._

**What we can offer you (for eligible employees)**:

- Accrued Day Off (ADO) (for full time employees)
- Opportunity for extra tax savings through Salary Packaging
- Novated Leasing
- Great education opportunities through Education Training Service which offers over 110 courses each year
- Access to our Employee Assistance Program (EAP) for staff and family members
- Fitness Passport

**What you will be doing**:
Permanent full time and part time Emergency Clerk positions are available at Nepean Hospital. The successful applicants will be required to work a 24/7 rotating roster. Shifts will be a mix of morning, day, afternoon and night, covering all workstations within the Emergency Department.
- Accurate collection of all mandatory patient registration data
- All admitted patients are interviewed and provided with all necessary information to make an informed decision about use of Private Health Insurance
- The identification and recording information regarding Private Patients, Overseas Patients, DVA Patients, MVA Patients and Workers Compensation Patients entering the hospital
- The provision of timely communication support to all clinical staff members
- Duties associated with the transfer and discharge of patients is undertaken promptly and correctly
- Compilation and maintenance of patient health care records
- Provision of exceptional customer service to all patients, relatives and hospital visitors
- Clerical support to the Emergency Department Short Stay Unit
- Monies are receipted for items purchased by ambulatory patients

An eligibility list may be created for future vacancies.

**About us**:
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean and Blue Mountains and Lithgow Region.

**All NSW Health workers are now required to have received 3 doses of an approved COVID-19 vaccine or have an approved medical contraindication certificate. You will be required to provide a record of your COVID-19 vaccination status if successful.**

**Selection Criteria to be Addressed**:

- Experience in a frontline customer service role and the ability to effectively use problem solving and negotiation skills
- Demonstrated good written and verbal communication skills as well as strong interpersonal skills
- Demonstrated ability to work autonomously and in a multi-disciplinary team environment
- Demonstrated computer literacy including proficient keyboard and data entry skills
- Willingness and ability to work a 24 hour rotating roster with flexibility and able to work additional shifts as requested
- Ability to work under pressure in a busy and demanding environment
- Ability to organise and set work priorities to meet department benchmarks and KPIs
- Understanding of and commitment to maintaining confidentiality

**Need more information?