Kitchen Attendant

There’s nothing complicated about dealing with business people.

They’re just people. Doing business.

By day, international marketing superhero. By night: fluffy bath robe and a box set.

Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The
early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a
freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of
business and understand that Modern business travellers want a hotel (and a hotel team)
that understands and supports them, helping at every turn.

**What's the job?**

As a member of our Stewarding team, your passion for cleanliness and hygiene will be
critical in supporting our Culinary and Restaurants & Bars team to deliver the highest
level of guest satisfaction. Taking pride in our workspaces and giving our team the
benefit of your organisation and expertise, you’ll partner with them to ensure health,
hygiene and food safety is paramount. In addition, you will focus on our stores area and
receive and distribute goods as they arrive. You’ll get in amongst it all; cleaning and
maintaining stores, kitchen equipment and the premises, whilst upholding hygienic
standards and practices.

**Your day-to-day**
- Plan your day to achieve maximum productivity
- Be a responsible team player - comply with our WH&S policies and procedures (Crisis Management, HACCP etc.), and a focus on food safety and safe manual handling
- Promote teamwork and quality service through daily communication and coordination within and across other departments. Communicate with proactively on shift to stay informed of operational needs and ensure timely responses to requests
- Conduct a daily inspection of kitchens and back of house areas for cleanliness, liaising with any outsourced companies to nurture relationships
- Liaise with all F&B leadership to ensure the provision of adequate and clean operating equipment to meet the daily requirements of the kitchen and outlets and the back of house conditions are maintained
- Maintain a visible appearance within the F&B operation during major service periods to quickly identify the needs of kitchen, restaurants and/or banqueting.
- Assist in the kitchen with food preparation duties
- Ensure all aspects of the kitchen environment are hygienic and equipment is working properly
- Ensure food safety and personal hygiene standards are always maintained
- Maintain inward stock movement whilst maintaining accuracy and integrity of the store/s inventory records documentation and recording keeping for accounting purposes
- Manage all storage areas and loading bay, maintaining cleanliness and par levels
- Develop and maintain a professional relationship with suppliers, courier companies, and freight forwarders
- Liaise with and assist other departments with regular stocktaking
- Ensure timely delivery of invoices to finance approved by relevant ordering department
- Champion the reporting and identification of hazards & injuries and be a supporter for a greener hotel environment
- When the business demand, this role will provide operational support to all other departments, including but not limited to Concierge, Valet Parking, Housekeeping and Food & Beverage
- Ad-hoc duties - unexpected moments when we must pull together to get a task done

**What we need from you**
- Look smart - wear your uniform with pride
- Great communication skills, with the ability to provide training, feedback and guidance to the stewarding team
- At least 1-2 year of experience in a similar role with good interpersonal and leadership skills
- The ability to carry or lift items weighing up to 30 kilograms
- Experience working in a stewarding environment servicing multiple food & beverage outlets/venues will be key and exposure to an open kitchen environment would be an advantage
- Good time management and organizational skills and experience with rostering will be an advantage

**What we offer**

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including free duty meals, free parking, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to f