Afc Receptionist

**Position Vacant**

**AFC RECEPTIONIST**
**FULL-TIME & CASUAL
Cranbrook School is seeking full-time and casual Receptionists for the Murray Rose Aquatic
& Fitness Centre, located at our Senior School campus in Bellevue Hill.

**ABOUT THE POSITION**

The AFC Receptionist is the key first point of contact at our brand new, state of the art Aquatic
& Fitness Centre and is responsible for delivery of a friendly, efficient, and professional
Reception service.

The role includes all front desk administration and first contact responsibilities, including
answering and redirecting telephone calls, assisting to resolve direct enquiries, meeting,
address inbox management. The position also includes assisting the Aquatics Department
and Learn To Swim School with some administrative tasks including assigning membership
cards, resolving membership queries and updating payment details.

Full-time Receptionists will work Monday to Friday from either 5.15am to 1.15pm or from
1pm to 9pm. Causal staff will be rostered shifts on Saturdays and Sundays according to
casual position.

**ABOUT YOU**

You will have experience in a reception or similar customer service role and an appetite for
a busy but key supportive position in a dynamic setting. With a professional demeanour, and
exceptional interpersonal skills, you will have a demonstrated customer service-based
approach in all interactions, and the ability to think clearly and remain calm under pressure.

You have a confident, polite, and friendly manner. You are diligent, punctual, reliable, well
organised, and professional in all dealings with a wide range of people and tasks.

**SELECTION CRITERIA**

- Experience in a reception or similar customer service role
- Exceptional written and verbal communication skills, and interpersonal skills
- A friendly, kind and courteous manner
- Discretion in managing confidential information
- Ability to undertake a range of administrative duties
- Good problem-solving skills
- Confident with Microsoft Office, particularly Word, Excel, and Outlook
- Ability to multi-task and work in a busy environment.

Experience within a school setting or aquatic or fitness centre will be highly regarded.

**CLOSING DATE: Friday 8 September 2023**

**HOW TO APPLY**

Applications should include a resume and a
cover letter addressing the selection criteria
and reasons for your interest in the position.
Details of at least three referees will be
requested from the successful applicant.

**ABOUT CRANBROOK SCHOOL**

Cranbrook is an Anglican, independent day
and boarding school, Pre-school to Year 12.

Our vision is to be a world class school which
encourages and enables all of our students
to explore, enjoy and fulfil their potential.
We lead our students to discover and make
the most of their talents, to thrive in, and
love the pursuit of, excellence. As a school
we energise the educational environment by
offering a rich and distinctive schooling both
within and beyond the curriculum and give
powerful pastoral support. Cranbrook builds
resilience and confidence so that each
student can face the challenges of the
twenty-first century with personal
confidence, intellectual versatility, academic
hunger and optimism.

Cranbrook is an International Baccalaureate
(IB) World School, and is accredited as an IB
Continuum School, offering the PYP, MYP
and IB Diploma Programme.

Cranbrook School is a child safe
organisation. We actively promote the safety
and wellbeing of all students and are
committed to protecting our students from
abuse and harm.

**WORKING WITH CHILDREN CHECK,**
**VACCINATION AND WORKING RIGHTS**

The successful applicant for this position will
be required to hold a current NSW Working
with Children Check clearance and be fully
vaccinated with a COVID-19 vaccine.

Applicants must be an Australian citizen or
permanent resident or hold a visa with
appropriate working rights.