Receptionist

North Shore Veterinary Hospital and Veterinary Specialist & Emergency Centre is a general practice and Specialist Referral Veterinary Hospital located in Artarmon. We are one of the busiest Veterinary Hospitals in Sydney.- We are currently searching for a talented Full-Time Receptionist to join our team.- About You- Passionate and committed to caring for our patients and clients.
- Proven experience in Reception
- Exceptional customer service and communication skills.
- Possess an excellent work ethic, is reliable and has a stable work history.
- High emotional intelligence.
- Excellent written and spoken English.
- Motivated with high energy level.
- Intermediate to advance level of computer skills in Word and Excel.
- Strong ability to multitask under sometimes stressful conditions.
- Able to work in a team environment and take direction.
- Ability to keep calm under pressure.
- What You’ll Be Doing:
- Greeting and managing clients and patients.
- Answering extremely busy phone lines.
- Scheduling appointments for multiple veterinarians.
- Client and patient data management.
- Bank reconciliations.
- Processing pet insurance claims.
- Providing administrative support to veterinarians and management.
- Cleaning of Reception areas.
- Helping clients with OTC products.
- Stock deliveries and unpacking.
- What we Offer- An interesting, rewarding and varied role in a dynamic environment
- Access to a great support network within the VetPartners community
- Employee Assistance program
- A working environment based on trust, respect, harmony, professionalism at all times and the ability to support and nurture one another as a team
- Discounts on pet services and products- Please note this is not a gateway into Veterinary Nursing and we require someone looking for a long term position within the hospital.FRE123