Team Leader Support Services

2 months ago

Geelong, Australia genU Full time

Location: Geelong- Brand: Community, Residential & Pathways- Date Posted: 17 Oct 2024**Location**:Geelong, VIC
**Employment Status**: Full-time, ongoing
**Salary**: From $49.28 per hour + 11.5% super
**Not-for-Profit Benefits**:Salary packaging options up to $15,900 p.a., plus additional meals and entertainment benefits up to $2,649 p.a.

**Hey You**:
genU is a leading organisation dedicated to empowering individuals with disabilities and disadvantages through innovative programs and services. We create inclusive communities where everyone can thrive. We are seeking a **Support Services Team Lead** to join our team and drive positive change

As the **Support Services Team Lead**, you will manage and lead a dynamic team providing essential, customised employment supports to assist people with disability to prepare for, gain, and maintain employment as they build their careers. This includes support opportunities and open employment.

**Your responsibilities will include**:

- Leading and mentoring the support services team to ensure high-quality service delivery.
- Managing day-to-day operations, ensuring compliance with relevant standards and policies.
- Overseeing the development, implementation, and maintenance of the genU customised employment model of service delivery, which supports people with disability in achieving their employment goals within both supported environments and mainstream employment.
- Supporting staff in their professional development and performance.
- Collaborating with internal and external stakeholders to enhance service delivery.
- Contributing to the continuous improvement of programs to meet the needs of clients.

**About You**:
You’re a natural leader with a passion for making a difference. You excel at building relationships, leading teams, and driving outcomes that improve the lives of people with disabilities.

**Essential Requirements**:

- Proven experience in a leadership or supervisory role, ideally within disability or employment services.
- Strong communication and interpersonal skills.
- Ability to manage and mentor a diverse team.
- Understanding of NDIS and relevant sector standards.
- Commitment to genU's values and mission.
- Current NDIS Worker Screening Check or willingness to obtain.
- Current NDIS Worker Orientation Module Certificate of Completion or willingness to obtain.

**Desirable**:

- Tertiary qualification in disability services, community services, or a related field.
- Experience working with NDIS-funded services or similar programs.

**For You**:
Here at genU, we're a group of passionate, driven people who want to make everyone’s lives happier and healthier, especially people with disabilities, the ageing, and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.

genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a welcoming, innovative, safe, empowering, and respectful environment for all, and we live these values every day.

**genU staff have access to a range of benefits, including but not limited to**:

- **Investment in You**: Access to a comprehensive induction program, ongoing professional development, accredited training modules, staff mentoring programs, and our internal jobs board for career progression opportunities.
- **Commitment to Wellbeing**: 24/7 access to a holistic employee assistance program that supports your emotional, mental, financial, and physical health.
- **Increase Your Take-Home Pay**: Salary packaging benefits up to $15,900 p.a., plus meals and entertainment benefits.
- **Employee Discount Program**: Save with discounts at over 450 of Australia’s favourite retailers, including Coles, Woolworths, and JB HI-FI.
- **Study Scholarship**: Eligible for a 25% scholarship for undergraduate and postgraduate courses at Torrens University.
- **Referral Program**: Refer someone to genU and receive a cash bonus once they complete their 6-month qualifying period.

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