Crew Member

Customer Service Enthusiast - TokyoTaco

**Our Culture**

We at TokyoTaco® believe that it is each individual person of the team that makes the brand. Our Enthusiasts are hand-picked and selected for their passion, infectious positivity, and commitment to the shared vision of TokyoTaco®. Our Enthusiast's work cohesively together to create a fun, energetic atmosphere for our customers and most importantly the team. Our business is built on four key pillars that are fundamentals for the future success of TokyoTaco®

MOTIVATION l DEDICATION l ENGAGEMENT l TRUST

**Our Vision**

Here at TokyoTaco®, we are visionary restaurateurs’ who believe delicious fast food does not need to be uninspired, but rather an experience of thoughtfully crafted fresh food, service, and beverages to be shared in an environment of infectious positivity, the foundation for a life well-lived. TokyoTaco’s inspired by the philosophy that food should make you feel better, make you enjoy life, and enjoy every taste in life.

**The Role**

The TokyoTaco® customer service team delivers a quick-service style service in an infectiously positive atmosphere to create a quality one-of-a-kind Japanese / Latin offering for our guests. Reporting directly to the manager, in this role you will be:
Responsible for ensuring a knowledgeable and engaging experience for our customers
- Attentive to customer requests and service details
- Confidently take sale payments
- Responsible for completing opening and closing checklists
- Maintain a high level of cleanliness in food production and overall operations
- Knowledgeable about the menu’s offering, items, ingredients, and production

**What We Are Looking For**

If this role interests, you and you can demonstrate that you have:

- A focus on excellence, accuracy, and perfection down to the smallest detail
- Passion for delivering outstanding customer service
- Ability to work a rotating roster which will include mornings, afternoons, nights, and weekends
- Australian working rights
- Currently holds RSA
- Well presented
- Basic Point of Sales system experience
- Can bring a positively infectious attitude to the team
- Strong communication skills both oral and written
- Show ability to be versatile and show initiative to customer requests
- Self-motivated with a “can do” attitude

**Benefits**

These are just some of the benefits that come with working at TokyoTaco®:

- Career development opportunities
- TokyoTaco® food discounts

+ so much more

Ready to join the team? Let's MEET

**Job Types**: Full-time, Part-time
Part-time hours: 15-38 per week

**Salary**: $20.36 - $25.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Rotating roster
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Newtown, NSW 2042: Reliably commute or planning to relocate before starting work (preferred)

Licence/Certification:

- RSA (preferred)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person