Customer Service Officer

4 weeks ago

Singleton, Australia Singleton Council Full time

**Join our journey to become the best council in Australia**

We are looking for a passionate and hardworking Customer Service Officer to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and flourish.

**About us**

Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales’ largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community. Here at Council, we offer a wide range of services to our community, supporting our vision to be vibrant, sustainable, connected and progressive.

**The role**

We are looking for an enthusiastic Customer Service Officer to engage with and meet the requirements of customers and tourists both from Council’s Administration Centre and our Visitor Information Centre.

To be successful in this role you must have:

- Demonstrated ability to deliver a positive customer experience with a can-do attitude and an eye for detail.
- A passion for delivering projects and programs to enhance visitor / tourism experiences throughout Singleton.
- Be an integral part of our dynamic Customer Service Team and contribute to relationship building with local tourism operators and community members.
- Excellent communication skills and a strong work ethic.
- Exceptional organisation and time management skills and an ability to work well under pressure.

Previous experience in Local Government or a relevant qualification in customer service or a related field would be an advantage.

This position is offered on a temporary basis for a period of 6 months working 35 hours per week.

Remuneration for the position is based on Grade 7 of the salary system which equates to a base salary between $59,132 to $66,515 based on the hours of work plus superannuation.

**Why join us?**

At Singleton Council, we are a dynamic, multi-skilled, diverse group of people who share the same passion — to deliver outstanding services and outcomes to our community. We value difference and the creativity it generates towards our productive workforce.

Working for Singleton Council you will join an Engaged, Safe, Sustainable and Performing workforce who, together, we exist to make a difference for our community. To make smart, sustainable decisions, and to go above and beyond so that our community continues to be loved locally and recognised nationally. If you are looking for a challenging and strategically focused career which delivers tangible results for the community all whilst working in a flexible, contemporary environment, join us on our journey to be the best council in Australia.
- **Be community-first**:You’ll create or support important community outcomes and will be fulfilled by the impact you have on everyday lives.
- **Help drive change, step by step**:You’ll help improve _what _we deliver and _how _we deliver it. You’ll challenge us to move forward, combining hard work and drive with professionalism and staying power.
- **Learn and grow**:You’ll develop your skills and reach new heights through the diversity of what we do and through a range of ongoing training opportunities.
- **Join a supportive, family-friendly organisation**:Commit to our journey to achieve the best outcomes for our community and we will support you to find the right balance between work and life.
- **Join a employer of choice organisation**:You'll be a part of an organisation** **that has** **innovative programs targeting staff wellbeing, recognition and inclusion as well as fostering a culture of collective leadership that has seen our organisation recognised as an Employer of Choice from the Human Resources Director (HRD) Australia.

For further information regarding this role please see the position description and information for intending applicants. For further information, contact Brendon Burness, Coordinator Customer Service on 02 6578 7561.

  • Customer Service Officer

    3 weeks ago

    Singleton, Australia Greater Bank Full time

    **About the role** We are seeking dynamic and motivated **Customer Service Officer** in the **Singleton Branch. **This is a **full time** opportunity with the hours of work being **Monday to Friday, 8:50am to 5:05pm**, with a compulsory 1-Week Induction training at fulltime capacity in Newcastle. Our Customer Service Officer are motivated and driven to...

  • Customer Service Officer

    2 weeks ago

    Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    NSW, Singleton Gym and Swim Centre - Singleton 2330 Great career paths and development with an entrepreneurial organisation Opportunity to make a real difference to our community Must be available weekends and eveningsThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive...

  • Customer Service Officer

    2 weeks ago

    Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    NSW, Singleton Gym and Swim Centre - Singleton 2330NSW, Singleton Gym and Swim Centre - Singleton 2330Great career paths and development with an entrepreneurial organisationOpportunity to make a real difference to our community Must be available weekends and eveningsThis is a great opportunity for passionate and friendly people who enjoy delighting our...

  • Customer Service Officer

    1 week ago

    Singleton, Australia Singleton Council Full time

    **Join our journey to become the best council in Australia!** We are looking for a passionate and hardworking Customer Service Officer to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and flourish. **About...

  • Customer Service Officer

    2 weeks ago

    Singleton, Australia Singleton Council Full time

    Join our journey to become the best council in AustraliaWe are looking for a passionate and hardworking Customer Service Officer to join our team at Singleton Council. In this role, you'll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and flourish.About usSingleton Council has a...

  • Customer Service Officer

    2 weeks ago

    Singleton, Australia Belgravia Leisure Full time

    The Role Our  Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first...

  • Customer Service Officer

    3 weeks ago

    Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **NSW, Singleton Gym and Swim Centre - Singleton 2330** - Great career paths and development with an entrepreneurial organisation - Opportunity to make a real difference to our community - Must be available weekends and evenings This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting...

  • Customer Service Officer

    3 weeks ago

    Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    NSW, Singleton Gym and Swim Centre - Singleton 2330NSW, Singleton Gym and Swim Centre - Singleton 2330Great career paths and development with an entrepreneurial organisationOpportunity to make a real difference to our community Must be available weekends and eveningsThis is a great opportunity for passionate and friendly people who enjoy delighting our...

  • Customer Service Officer

    3 weeks ago

    Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    NSW, Singleton Gym and Swim Centre - Singleton 2330Great career paths and development with an entrepreneurial organisationOpportunity to make a real difference to our community Must be available weekends and eveningsThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive...

  • Part-time Customer Service Officer

    1 week ago

    Singleton, Australia Singleton Council Full time

    **Join our journey to become the best council in Australia!** We are looking for a passionate and hardworking Customer Service Officer to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and flourish. **About...

  • Customer Service Representative

    4 weeks ago

    Singleton, Australia Minetek Full time

    **About the Company**: Minetek is a global solutions provider based here in Australia. The business works with industry to provide more sustainable ways to manage air, water and sound compliance, as a leader in the provision of water evaporation, water management, underground ventilation, sound attenuation and noise control solutions. With over 150 years...

  • Customer Service Representative

    2 weeks ago

    Singleton, Australia Minetek Full time

    About the Company:Minetek is a global solutions provider based here in Australia. The business works with industry to provide more sustainable ways to manage air, water and sound compliance, as a leader in the provision of water evaporation, water management, underground ventilation, sound attenuation and noise control solutions.With over 150 years combined...

  • Customer Support Officer

    4 weeks ago

    Singleton, Australia Australian Government Full time

    $83,706 - $89,659 + up to 15.4% superannuation - Singleton - NSW, Williamtown - NSW **The Role** ICT Customer Support staff are enthusiastic in establishing and maintaining productive working relationships between Joint Capabilities Group (JCG), Defence Enabler partners and Defence personnel, with the aim to provide JCG Operations Division with active...

  • Administration/Customer Support Officer

    2 weeks ago

    Singleton, Australia Coal Services Full time

    Administration/Customer Support Officer Singleton NSW 2330, Australia Req #145 Thursday, 16 May 2024OUR PURPOSE IS 'TO PROTECT' WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE Administration/Customer Support Officer Permanent full-time role available (7.25 hr days) Office based role in Singleton with onsite parking available About the role: In this role,...

  • Aps 3 - Customer Service Officer

    4 weeks ago

    Singleton, Australia Australian Government Department of Defence Full time

    $64,749 - $71,343 (plus Super) - Singleton - NSW **The Role** **About our Team** To be successful in this role you will have: - Demonstrated experience in a service delivery environment. - Demonstrated ability to work collaboratively within a diverse team and work environment. - A commitment to on-the-job training and participation in activities to build...

  • Trade Store Customer Service

    1 week ago

    Singleton, Australia New Start Australia Full time

    **Trade Store Customer Service - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...

  • Inspection Officer

    2 weeks ago

    Singleton, Australia Singleton Council Full time

    **JOIN OUR JOURNEY TO BECOME THE BEST COUNCIL IN AUSTRALIA!** We are looking for a passionate and hardworking **Inspection Officer **to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and flourish. **ABOUT US** Singleton...

  • Casual Community and Customer Services Assistant

    2 weeks ago

    Singleton, Australia Singleton Council Full time

    **At Singleton Council, our employee promise is simple: ADD VALUE. BE VALUED.** As an employee of Singleton Council, you will join an engaged, safe, sustainable and performing (ESSP) workforce who work collectively to create community. Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we...

  • Casual Community and Customer Services Assistant

    3 weeks ago

    Singleton, Australia Singleton Council Full time

    **JOIN OUR JOURNEY TO BECOME THE BEST COUNCIL IN AUSTRALIA!** We are looking for a passionate and hardworking Community and Customer Services Assistant to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and...

  • Casual Community and Customer Services Assistant

    3 weeks ago

    Singleton, Australia Singleton Council Full time

    **JOIN OUR JOURNEY TO BECOME THE BEST COUNCIL IN AUSTRALIA!** We are looking for a passionate and hardworking Community and Customer Services Assistant to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and...