Sales Administration Officer

1 month ago


Parramatta, Australia people2people Full time

Our client is a global and innovative leader in the field of home appliances and mobile technology. With continuous expansion to their business, we are now looking for hard working Claims Administration Officer to join the team.

**Duties and Responsibilities**:

- Calculate, Assess and Approve Customer Rebate and Sales Incentives at a Product Category Level.
- Verify Customer Incentives and prepare data for Finance Cost Accruals.
- Liaise with Management Accountants to finalise Finance cost Accruals for month end Profit and Loss statement.
- Assist Internal and External stakeholders with any issues or queries relating to Customer claims (rebate and incentives, claims processes, pricing verification etc
- Liaise with Customers to retrieve tax invoices, data and/or any other information to help support the claim
- Ensure that all claim enquires and requests are reviewed in line with the company’s claim manual, policies and procedures
- Resolve any variations that may occur between the customer data and internal data (verification variance)
- Liaise with product managers to ensure all pricing is in line with claims and pricing guidelines of the company.
- Provide process improvement suggestions to help improve speed, accuracy and customer satisfaction
- Meet monthly processing targets

**About You**:

- Relevant Diploma/Degree preferable
- 2+ years of relevant experience (i.e. Accounts Receivable or Sales Administration)
- Experience in SAP, but not essential
- High level of accuracy and attention to detail
- Intermediate MS Skills, specifically Excel and Powerpoint
- Strong customer communication skills
- Ability to work autonomously

**If this sounds like you, do not delay, APPLY NOW



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