Team Leader
6 months ago
**Introduction**:
Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care
**Description**:
This role leads a team of Cabin Cleaning staff and assists the relevant Head of Ground Handling in the delivery of cabin cleaning services to Airline customers.
Service Delivery
- Deliver Cabin Cleaning services on behalf of Star Aviation’s customers, ensuring compliance and safety regulations are always met to the highest standards.
- Ensure that KPIs are met, timesheets are accurate and complete final check and sign-off ahead of client invoicing.
- Undertakes briefing sessions pre
- and post-shifts, recording relevant information.
- Maintain Cabin Cleaning service performance standards.
- Represent both the Airline and Star to the highest-level ensuring customer satisfaction.
- Prepares and completes each shift operational, safety, GSE and other summary reports as directly relating to services undertaken during that shift.
- Liaises with Airline representatives for specific requirements that may arise from time to time.
- Arranges the delivery of lost property items to Airline representatives.
Management of GSE
- Ensure the safe and secure operation of all equipment and associated costs for repair and maintenance.
- Report equipment malfunction to the Head of Ground Handling.
- Test all relevant equipment for serviceability before commencement of every shift and record results as per standard operating procedures.
Workforce Planning
- Plan and manage resources to ensure operational efficiency.
- Allocate and rotate staff on aircraft for cleaning and manage replacement or redeployment of team members.
- Ensure team members are skilled and trained in the various disciplines.
- Time sheet approval.
- Manage breaks and other absences from the shift in accordance with policy.
People Management
- Demonstrate appropriate leadership by leading by example.
- Work as part of the team to ensure compliance with the contractual obligations.
- Ensure yourself and team members act in accordance Star Aviation guidelines, policies and Code of Conduct.
- Lead and drive a safety culture in the team, ensuring compliance with both the Airline, Airport and/or Star Aviation requirements.
- Manage the performance of team members in line with Company policies and procedures.
- Deliver training to the relevant standards ensuring staff are competent in their roles.
**Skills and Experiences**:
Essential
- Prior experience leading and managing a team.
- A valid provisional or full driver license.
- A valid Aviation Security Identification Card (ASIC).
Desirable
- A valid Authority to Drive Airside Card (ADA).
- Senior First Aid Training.
**Skills**:
- Competent in the operational requirements of Ground Handling
- Understanding of the Aviation Industry.
- Excellent organisational and time management skills.
- Strong ability to multi-task, prioritise and meet deadlines.
- Customer focus to deliver exceptional service.
- Ability to adapt to changing priorities and situations.
- Able to work well in a fast-paced team environment.
- Health and Safety Training.
- Manual Handling procedures.
- Fire Warden Training.
- Ability to resolve conflicts.
- Capable of Incident Report writing, in plain and clear English.
- Intermediate skills for Microsoft Office Suite.
On offer is structured ongoing career training and development, employee rewards programs, and the opportunity to become part of a close-knit family culture in a dynamic Australian business. You'll also receive access to discounts and benefits across travel, retail, lifestyle and other areas, from a huge variety of companies, including SpecSavers, Contiki Holidays, Hello Fresh, Koala Furniture and many more
-
Team Leader
6 months ago
Adelaide Airport, Australia Unidex Healthcare Full time**Team Leader**: **About the Company**: Unidex Healthcare are a disability and healthcare services provider, with our main offices in Victoria, New South Wales, South Australia, Northern Territory and Queensland. Unidex provide attendant care services, community nursing and a range of other services to participants located throughout the country. We are NDIS...
-
Team Leader
5 months ago
Perth Airport, Australia Murdock Education Recruitment Full time**Team Leader WANTED!** - Our client is a well known and highly regarded service who provide the opportunities and framework for children to develop and grow. They are very proud of their company values and ethos as well as their proven ability to make a genuine difference in the community they serve. They strive to ensure that the service is full of love...
-
Housekeeping Team Leader
1 week ago
Brisbane Airport, Australia Brisbane Airport Hotels Group Full timeThe Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...
-
Operational Team Leader
1 week ago
Perth Airport, Australia The NRMA Full timeJob SummaryWe are seeking a highly skilled Operational Team Leader to join our team at Perth Airport.The successful candidate will provide day-to-day operational support, ensuring high customer satisfaction and delivering high audit and compliance standards for the business.
-
Team leader
3 months ago
Brisbane, Australia 309 FLSmidth Pty. Ltd. Full timeExperience and understanding of Mechanical Assembly Line Processes Proven ability to lead a team in same, or similar industry As team leader you are responsible for guiding, directing, and managing a group of employees within FLSmidth Exciters. The role of a team leader encompasses a mix of leadership, coordination, and support functions, focusing on team...
-
Team leader
3 months ago
Brisbane, Australia 309 FLSmidth Pty. Ltd. Full timeExperience and understanding of Mechanical Assembly Line ProcessesProven ability to lead a team in same, or similar industryAs team leader you are responsible for guiding, directing, and managing a group of employees within FLSmidth Exciters. The role of a team leader encompasses a mix of leadership, coordination, and support functions, focusing on team...
-
Warehouse Team Leader
1 month ago
Perth Airport, Australia dnata Full timednata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. dnata is proud to offer on the job training and upskilling. This allows for opportunities for career progression and...
-
Culinary Team Leader
7 days ago
Brisbane Airport, Australia Accor Full timeAre you a culinary leader looking for a new challenge in a fast-paced environment?About AccorWe are more than a worldwide leader, we welcome you as you are and offer a work-life balance that allows you to explore limitless possibilities.Job DescriptionThis is a fantastic opportunity to take your culinary skills to the next level with our team at the Qantas...
-
Cultural Heritage Team Leader Nq
2 months ago
Brisbane Airport, Australia Powerlink Full time**At Powerlink, every possibility starts with you**: We believe life’s about possibilities. And so is the future. That’s why we need you. We’re working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in...
-
Inventory Team Leader
1 month ago
Melbourne Airport, Australia Milwaukee Tool Full timeAbout the RoleMilwaukee Tools is seeking an experienced Inventory Team Leader to join our team at our brand-new state-of-the-art DC in Melbourne Airport, Tullamarine. As a key member of our inventory management team, you will be responsible for leading and coaching the inventory team to ensure safe, accurate, and efficient picking and processing of orders...
-
Warehouse Team Leader
1 month ago
Perth Airport, Australia dnata Full timePerth Cargodnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. dnata is proud to offer on the job training and upskilling. This allows for opportunities for career progression...
-
Team Leader
3 months ago
Brisbane, Australia Comuna Group Full time**_Comuna Cantina Group_** is recruiting energetic leaders to join a fast-paced and dynamic team at our flagship venue in the city, within a **_growing company_**. If you are passionate about people and customer service and want to be part of a **_people-orientated team,_** then this is the job for you! The good stuff/ What we can offer you: - A...
-
Warehouse Team Leader
1 month ago
Perth Airport, Australia dnata Full timednata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. dnata is proud to offer on the job training and upskilling. This allows for opportunities for career progression and...
-
Customer Service Coordinator
1 day ago
Brisbane Airport, Australia Team Global Express Full timeJob DescriptionWe are seeking an experienced Customer Service Coordinator to join our team at Team Global Express. The successful candidate will be responsible for providing timely, accurate and thorough information in response to customer queries and escalations through inbound and outbound customer contact.The ideal candidate will have a strong customer...
-
Team Leader
3 months ago
Brisbane, Australia Help at Hand Support Services Full time**Company Overview**: Help at Hand Support Services (HAHS) is a dedicated disability support provider committed to empowering individuals to lead fulfilling lives. As specialists in the National Disability Insurance Scheme (NDIS), we prioritize personalized care and holistic wellness for our participants. Join our team and become part of a community driven...
-
Team Leader
6 months ago
Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full timeTargeted Vacancy It is a requirement of this role to have possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology or other recognised degree. Taskforce Guardian is a joint initiative by Youth Justice and Queensland Police Service (QPS). This Youth Justice team works alongside the QPS to...
-
Team Leader
6 months ago
Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full timeTargeted Vacancy Possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology or other recognised degree [see the Other important information section below regarding other recognised degrees]. Youth Justice provides early intervention, statutory youth justice and detention services to ensure...
-
Team Leader
2 weeks ago
Brisbane, Australia Australian Government Department of Social Services Full timeCommunity Grants Hub - Brisbane, QLD **Position Description**: We are looking for high performing, experienced leaders to fill Team Leader opportunities in Brisbane. Team Leaders work with the Assistant Directors to manage teams that deliver high quality administration of grants on behalf of the Department of Health. - actively monitor and manage team...
-
Team Leader
6 months ago
Brisbane, Australia Webhelp Full time**Customer Service/Support** **Location** - Brisbane, Australia*** Job Title: Team Leader **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center advisors. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. We are currently...
-
Team Leader
5 months ago
Brisbane, Australia Hudson Australia Full timeOur client is a mid size government organisation, seeking a team leader to lead the service desk team. As the Team Leader you'll play a pivotal role in ensuring that IT Service Desk operates seamlessly, delivering top-notch technical support and client services that align with our business objectives **Key Responsibilities**: - Lead and manage the IT...