Change Lead

4 weeks ago

Sydney, Australia Bendigo & Adelaide Bank Full time

**Change Lead**

Closing date: 22 Mar 2024

**About the role and team**

Our Change and Organisation Design team embed how change is designed, delivered, and measured across the enterprise, working on significant transformation programs of work. Engaging with teams across the Enterprise to prioritise and drive alignment of change that is timely, minimising risk, realising the benefits, and most importantly ensuring these changes land positively with our people.

We currently have a permanent opportunity for a full time Change Lead where you will partner with divisions across the enterprise to lead, implement, and support change activities. You’ll bring your expert engagement skills to work closely with leadership teams across a broad group of stakeholders. Working collaboratively with other members of the change team you’ll take the lead and ensure the alignment of change programs and projects spanning technology, processes, operating model, and people changes are coordinated and integrated into the business. Focusing on the people side of change to support delivery of new systems and technology, new ways of working, job roles, and organisational structures.

You’ll be part of a fun, highly collaborative, super engaged team, focused on best practice change management, who love what they do Be part of an organisation where you will be able to lead, influence, and engage across the organisation to deliver better outcomes.

Ideally this role will be based in one of our main office locations in Melbourne, Bendigo, Sydney, or Adelaide for the two days per week that you’re in the office, noting that hybrid ways of working are core to how we operate today.

As Change Lead you’ll get to:

- Lead, design and manage change strategies and plans to ensure people and customer impacts are understood and considered, risks identified and managed, and benefits realised
- Drive change readiness and adoption by developing appropriate interventions to inspire, engage and achieve adoption
- Create and lead the stakeholder engagement strategy
- Effectively communicate and engage employees, sponsors, stakeholders, and customers; and manage resistance
- Oversee the identification, management and resolution of high impact risks and issues
- Establish clear traceability between the change, learning and communications objectives and measures of success to the delivery outputs and outcomes
- Ensure there is effective monitoring in place of change, including the speed of adoption, extend of uptake and proficiency, and that the change has been well embedded to ensure sustained results and value realisation
- Coach and mentor; building change leadership capability and fostering a continuous learning culture

To be successful in the role, you'll have:

- Demonstrated experience leading change on large scale enterprise-wide projects involving technology and people changes in complex, matrixed organisations
- Proven capabilities developing and executing complex change program strategies and plans
- Ability to inspire and be a role model for organisational change
- High level strategic consulting skills, being able to confidently influence, engage, and partner
- Experience using agile tools (eg. JIRA, Confluence, Rally)
- Advanced PC skills (Visio, Microsoft Outlook, Word, Excel, PowerPoint, Project)

**About Bendigo Bank**

With over 7,000 employees, we are Australian’s most trusted retail bank, our purpose is - ‘to feed into the prosperity of our customers and communities, not off it’. We are one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at

**Our perks and benefits**:
Belong to a wonderful team of people. Know how we know they’re great to work with? They told us Great benefits, work life balance, and flexibility
- Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that
- We know the last few years have been rough, so we have partnered with Sonder as our EAP provider that is so much more than just one-on-one counselling. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.

So, what are you waiting for? Come and join the better big bank

**Still in two minds?**

We appreciate the support recruitment agencies give businesses every day, however, we have got this. Our recruiters will reach out to our agency panel if we need a helping hand.

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