Functional Analyst

1 month ago

North Ryde, Australia Downer Group Full time

**The communities we serve are at the heart of our operations.**

Part of Downer Group, our Social Infrastructure and Citizen Services business unit delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Arguably no other business within Downer better embodies our purpose; to _enable our communities to thrive.**Join us on the journey.**

We currently have an opportunity for a **Functional Analyst **based with our team in Sydney. This role will assist with designing processes and solutions to improve business efficiency and productivity and translate business requirements into project and system documentation. Our Functional Analyst has a clear understanding of the overall business and information needs of the organisation in order to assist in developing solutions to business and technology problems

**What you’ll do**

The role has a broad remit, with key responsibilities outlined below:

- Business analysis services, incorporating business and information architecture, and reporting for Computerised Maintenance Management Systems and is a key business liaison between the business.
- Support the management of system development pipelines and processes ensuring systems meet business requirements
- Support the Functional ownership of the Information Systems used by SI&CS covering core requirements, prioritisation of development and rollout, and point of contact for contract teams and IT.
- Functional Support of apps developed by IT teams to ensure fit for purpose functionality by contract teams.
- Support and load data into the Information Systems, ensuring the data meets the SI&CS Master Data standards for codification and structure.Functional support of CMMS and CAFM systems.

**What you’ll bring**
- Tertiary qualifications in an IT or related field preferred.
- Experience mobilising and developing Computerised Maintenance Management System (CMMS) or Computerised Facility Management (CAFM) Systems.
- business support experience, within large enterprise environments.
- Advanced Microsoft Excel skills.
- Experience developing functional specifications and Process Models.Experience in software development technologies.

More than anything, you’ll have a strong work ethic, a positive attitude, and a drive to provide high quality outcomes for the Social Infrastructure and Citizen Services business unit and our clients.

**Why work for us?**

Working for the Social Infrastructure and Citizen Services business unit, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You’ll also find a range of benefits available such as:

- Training and development to support your career.
- Internal career opportunities across the Downer Group business.
- Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.

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