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Field Technical Specialist

8 months ago

Sydney, Australia Abbott Laboratories Full time

An exciting opportunity has arisen for an experienced, enthusiastic and passionate **Field Technical Specialist **to support our **Cardiac Rhythm Management (CRM).**

**This is a Sydney based role.**

Reporting to the Field Technical Services Area Manager, this position is responsible for providing the technical expertise and support to clinicians and the Territory Managers.

This role will work within a team of very capable and passionate individuals committed to getting the best outcomes for the patients and the customers that we serve.

**Your responsibilities include (and not limited to)**:

- Completing the Array and CRT product certifications: pre-course reading and online training, attending didactic training and complete course exams
- Attending field visits to observe device implants and checks with colleagues
- Supporting implantation of pacemakers, defibrillators & CRT devices at the direction of your Manager
- Conducting and providing technical support and advice at post op follow ups and clinics
- Developing a clear understanding of sales force effectiveness (SFE) imperatives by undertaking sales skills training and engaging with territory managers to better understand the key objectives designed to drive business growth
- Developing and servicing key customer groups; identifying customer needs and communicating these to appropriate Territory Manager
- Conducting education/training to hospital staff
- Maintaining and updating product knowledge including actively participating in internal and external training sessions
- Commencing education towards IBHRE certification
- Assisting with product marketing and launches

**Who we’re looking for**:

- Tertiary qualifications in biomedical / engineering / medical science / human movement or related field (Coronary Care Nursing/Cardiac Technician) is essential
- Experience in an identical role within CRM is highly advantageous, however, significant experience in a cath lab as a cardiac nurse or cardiac technician will be considered
- Excellent communication and strong interpersonal skills; be customer focused and empathetic
- Concisely and clearly communicate with the ability to articulate technical/clinical information
- Demonstrated experience with Microsoft Office suite
- Flexibility for some regional travel is required, with the need to travel interstate on occasion

**Abbott provides some fantastic benefits for our employees, these include**:

- Leading Learning and Development opportunities
- Wellness programs
- Being part of an organisation reputed to be a World’s Top Employer recognised for our workplace culture that values healthy living, diversity and equal opportunity

**Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.**

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions for the respective country applicable.

We ask that recruiters respect our internal recruitment process and PSA panel by refraining from contacting us or forwarding unsolicited profiles.