Retail Assistant

**Introduction**:
Simon Johnson is the retail face of Calendar Cheese Company, Australia’s leading importer and distributor of domestic and international specialty cheese, caviar, and premium dry goods, servicing premium retailers, restaurants & airlines, across Australia. We offer an extensive selection of quality cheeses, caviar and dry goods sourced from the best dairies, affineurs and producers around the world. In our retail stores we offer a unique shopping experience with cheese counters, and an extensive range of quality food products and homewares sourced from with-in Australia and across the globe.

**Description**:
About the Role

Exciting new opportunity at our SIMON JOHNSON Woollahra store enhancing the customer experience. Our Retail Assistants have a passion for food and customer service. They are able to demonstrate retail or hospitality experience, with an understanding of POS operating systems.

**Key Responsibilities**:
Provide exceptional customer service at all times - where the customer will have a memorable and meaningful experience in our store.
Help build the customer base through high levels of customer service and provide extensive product knowledge
Ensure the store is clean and always looking its best, and work areas, machinery, furniture, utensils, equipment are cleaned and well maintained
Work within our Quality Assurance standards
Stock products on shelves are priced and labelled correctly
Operate POS registers and calculate change manually if required

**Skills and Experience**:
Prior experience in food retail will be viewed favourably
Experience in customer service-oriented roles
POS experience is an advantage
Intermediate Microsoft office skills (Word, Excel, PowerPoint and outlook).
Strong work ethic with weekend availability
Organisational & time management capabilities with a focus on multitasking and reprioritising
Excellent communication, both written and verbal
Ability to work autonomously and meet deadlines
Positive attitude, proactive and shows initiative and works well under pressure
A can-do, team-focused attitude is essential for success
Strong interpersonal skills - ability to liaise confidently with customers and team members - excellent customer service skills
Attention to detail - Accurate key entry skills

**The Benefits**:
Superb company culture
Supportive management
Ongoing training and professional development
Parental Leave Policy
Service Recognition Program
Monthly product allowance (for FT and PPT employees) and generous employee discounts
Employee Assistance Program (EAP)
Plenty of other perks