Café Supervisor

**The Company**:
WHSmith is a historic British retailer focusing on news, books and convenience, and is a renowned, competitive leader in the travel market worldwide. Our Australian operations, under which 7 brands currently operate, are rapidly expanding and WHSmith is expected to continue this growth.

Fresh+ currently operates a large number of hospital cafés across NSW, QLD, and SA, providing food, beverages, and convenience retail to hospital staff and the general public. We are now looking for a talented and professional **Team Leader** for our Café at Blacktown Hospital.

**Role and Responsibilities**:

- Leading all operations - front and back of house
- Be the team member in charge of the store in the absence of the Store Manager.
- Open and / or close the store.
- Supervise team members and delegate tasks where appropriate and necessary.
- Train team members in store processes and procedures.
- Serve all customers in a timely, efficient, and courteous manner.
- Undertake ad hoc banking duties
- Actively work as part of the Fresh+ team, demonstrating teamwork and a commitment to quality service and positive representation of the Fresh+ brand.
- Strong attention to food safety compliance
- Promoting a fun, and friendly yet professional workplace

**Skills & Experience**:

- A passion for customer service and a personality to match
- Prior Hospitality knowledge
- Supervisory experience in a café or restaurant operation
- Knowledge of busy food outlet operations with a focus on sales and service
- Excellent communication and interpersonal skills
- Flexibility with work hours