Manager, Services, Programs and Technology

3 months ago

Melbourne City Centre, Australia Department of Health Full time

**About the role**:Are you**:

- An experienced in systems thinker who can diagnose trends, obstacles and opportunities in the internal and external environment?
- A confident communicator with experience in developing strong working relationships with service providers, intergovernmental stakeholders and technical experts?
- A collaborative, enthusiastic team player who is committed to driving improvement?

The Manager, Services, Programs and Technology leads a small team to oversee the statewide specialist policy and programs relating to existing statewide speciality programs, blood, organ transplant and existing palliative care programs.
Reporting to the Director, Statewide and Specialist Programs, the Manager, Services, Programs and Technology will be involved in leading national ‘big policy' considerations and will be required to exercise strong attention to detail, a systems thinking mindset and excellent communication skills to support key initiatives that will drive improvements across the health system.
The role will require focused stakeholder engagement skills to develop effective relationships with a range of internal and external stakeholders including representing the Victorian Department of Health at commonwealth jurisdictional forums.
The successful applicant will demonstrate sound leadership and people management skills, as well as an ability to influence others to maximise efficiency and effectiveness of the Victorian health workforces and improve outcomes for Victorians.
**About us**:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.
We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.
**How you'll make a difference**:Suitable applicants will be able to demonstrate**:
Knowledge & Skills
Systems Thinking - Diagnoses trends, obstacles, and opportunities in the internal and external environment; understand the linkages between natural systems and communities to inform policy; conceptualises and defines the systems working within the organisation
Relationship Building - Establishes and maintains relationships with people at all levels; promotes harmony and consensus through diplomatic handling of disagreements; forges useful partnerships with people across business areas, functions, and organisations; builds trust through consistent actions, values, and communication; minimises surprises
Leadership - Builds a cohesive team with clarity around goals and accountabilities; obtains needed personnel, resources, and information for the team; supports individuals and the team, delegating responsibilities appropriately; brings together the best possible group to achieve objectives
Self-Management - Plans and prioritises work to ensure outcomes are achieved, resists the temptation to react immediately without taking time to think things through, uses strengths to contribute constructively and consciously manages the impact of own weaknesses, anticipates own reactions to situations and prepares accordingly
Personal Qualities
Integrity - Committed to the public interest; operates in a manner that is consistent with the organisation's code of conduct; inspires trust by treating all individuals fairly
Developing Others - Actively seeks to improve others' skills and talents by providing constructive feedback, coaching, and training opportunities; empowers others by investing them with the authority and latitude to accomplish tasks; appropriately delegates responsibilities to further the development of others
Relationship Building - Establishes and maintains relationships with people at all levels; promotes harmony and consensus through diplomatic handling of disagreements; forges useful partnerships with people across business areas, functions and organisations; builds trust through consistent actions, values and communication; minimises surprises.
Teamwork - Cooperates and works well with others in the pursuit of team goals; collaborates and shares information; shows consideration, concern and respect for others' feelings and ideas; accommodates and works well with the different working styles of others; encourages resolution of conflict within group.
Decisiveness - Takes rational and sound decisions based on a consideration of the facts and alternatives; makes tough decisions, sometimes with incomplete information; evaluates rational and emotional elements of situations; makes quick decisions where required; commits to a definite course of action.
Qualifications and Specialist Expertise
Qualificiations - A relevant tertiary qualification is desirable
Specialist Expertise - Experience in health system program management and knowledge of special

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