Customer Banking Specialist Relief

2 months ago

Perth, Australia Commonwealth Bank of Australia Full time

Customer Banking Specialist Relief - Booragoon Area

**We are looking for a Customer Banking Specialist Relief to join our Booragoon Hub on a full time basis. This role will be working between Booragoon, Fremantle and Riverton branches**

**See yourself in our team**

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

**Do work that matters**

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank's offerings means you always know the right specialist to refer customers to for their more complex needs.

**More specifically you will**:

- Build a personal connection with customers through meaningful conversations
- Work with customers to help them use our in-branch technology and digital banking options
- Ask about and respond to customers' transactional needs in the branch, ensuring they leave satisfied
- Complete Financial Health Checks to assess customers' financial needs and identify any changes
- Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist
- Adhere to the Bank's processes and procedures, including accurately reconciling transactions and reviewing customers' financial positions
- Engage with customers by participating in community events and fundraising activities
- Look out for the safety and wellbeing of your team
- Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement

**We're interested in hearing from people who
**- Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do
- Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs
- Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
- Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 25/10/2024

Job ID REQ221500

  • Customer Banking Specialist Relief

    3 months ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Morley - **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Be part of a collaborative and high-performing culture** We are seeking a Permanent Part time Customer Banking Specialist Relief to join our Morley team. In this role you will be...

  • Customer Banking Specialist Relief

    4 months ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Perth - **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Be part of a collaborative and high-performing culture** We are seeking a Permanent Part time Customer Banking Specialist Relief to join our Perth team. In this role you will be required...

  • Customer Banking Specialist Relief

    3 months ago

    Perth, Australia Commonwealth Bank Full time

    **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Be part of a collaborative and high-performing culture** - We are seeking a Permanent Part time _Customer Banking Specialist Relief to join our Morley team. In this role you will be required to work across and support a cluster of...

  • Customer Banking Specialist Relief

    3 months ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Osborne Park We are seeking a Permanent Part time Customer Banking Specialist Relief to join our Osborne Park team. In this role you will be required to work across and support our Osborne Park, Innaloo, Karrinyup and Mirrabooka branches. Travel will be required. **Part time 31.25 hours per week**: Monday to Friday:...

  • Customer Banking Specialist Relief

    3 weeks ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Morley Hub **We are looking for a full time Customer Banking Specialist Relief to join our Morley Hub! Thi** **s role will work **between Malaga, Ellenbrook and Morley.** **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than...

  • Customer Banking Specialist Relief

    2 months ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Cannington (20 hours/week) **We are looking for a Customer Banking Specialist Relief to join our Cannington area 20 hours/week!** **20 hours per week**: Monday - Friday 12pm - 4pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to...

  • Customer Banking Specialist Relief

    1 month ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Rockingham Area **We are looking for a full time Customer Banking Specialist Relief to join our Rockingham area, working between our branches in Rockingham, Mandurah, Warnbro and Kwinana.** **38 hours per week**: Monday, Tuesday, Wednesday, Thursday, Friday. **Do work that matters** As the public face of CommBank, the...

  • Customer Banking Specialist Relief

    3 months ago

    Perth, Australia Commonwealth Bank Full time

    We are seeking a Permanent Part time _Customer Banking Specialist Relief to join our Osborne Park team. In this role you will be required to work across and support our Osborne Park, Innaloo, Karrinyup and Mirrabooka branches. Travel will be required. **Part time 31.25 hours per week**: Monday to Friday: 9.15am - 4.15pm **Do work that matters** As the...

  • Customer Banking Specialist Relief Part Time

    2 weeks ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief Part Time (Perth) **We are looking for a Customer Banking Specialist Relief to join our Perth area 25 hours week!** **25 hours per week**: Monday - Friday 10am to 3.00pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10...

  • Customer Banking Specialist Relief

    3 weeks ago

    Perth, Australia Commonwealth Bank Full time

    **We are looking for a full time Customer Banking Specialist Relief to join our Morley Hub! Thi **s role will work **between **Malaga, Ellenbrook and Morley.** **Do work that **matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers....

  • Customer Banking Specialist Relief

    2 months ago

    Perth, Australia Commonwealth Bank Full time

    **We are looking for a Customer Banking Specialist Relief to join our Cannington area 20 hours/week!**20 hours per week**:Monday - Friday 12pm - 4pm **Do work that **matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been...

  • Customer Banking Specialist Relief Part Time

    2 weeks ago

    Perth, Australia Commonwealth Bank Full time

    **We are looking for a Customer Banking Specialist Relief to join our Perth area 25 hours week!**25 hours per week**:Monday - Friday 10am to 3.00pm **Do work that **matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been...

  • Customer Advisor, Relief Wa

    6 months ago

    Perth, Australia Bendigo & Adelaide Bank Full time

    **Be the difference. Be part of Bendigo Bank.** **About you** You’re looking for a job where you get genuine variety in your work. You love talking to your customers to find solutions that help them thrive. You’re adaptable, happy to move between tasks, and even locations, on a regular basis. You want a job where you can help your community achieve big...

  • Personal Banking Specialist

    4 months ago

    Perth, Australia Westpac Banking Corporation Full time

    Personal Banking Specialist - **Join the Westpac team at our Morley Branch** - **Previous banking experience in a similar role is mandatory** - **Permanent full time position** **How will I help?** Helping customers with transactional and savings banking needs as well as liaising with internal stakeholders to achieve business objectives. We believe we can...

  • Personal Banking Specialist

    7 days ago

    Perth, Australia Westpac Banking Corporation Full time

    Personal Banking Specialist - **Join our diverse, supportive, and growing team at Westpac Group**: - **Strong banking consulting and/or sales experience is essential**: - **Full-time role at our Perth Branch** **How will I help?** Helping customers with transactional and savings banking needs as well as liaising with internal stakeholders to achieve...

  • Customer Banking Specialist

    2 weeks ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist **We are looking for a full time Customer Banking Specialist to join our Kalgoorlie team!** **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local...

  • Customer Banking Specialist

    3 weeks ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist **We are looking for a Full Time Customer Ban** **king Specialist to join our Dunsborough Branch.** **Part time MAY be considered (Monday, Thursday, Friday).** **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal...

  • Customer Banking Specialist

    1 month ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist We are looking for a part-time **Customer Banking Specialist** to join our **Kalgoorlie team!** Please note that rosters are predetermined. Before applying, please ensure you are available to cover the part-time hours. **22 hours per week**: Monday - 9.30 - 2.30 Tuesday - 9.30 - 1.30 Wednesday - 9.30 - 1.30 Thursday - 9.30 -...

  • Customer Banking Specialist

    3 months ago

    Perth, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist We are seeking an enthusiastic customer service professional to join our Corrigin & Kondinin branch teams for a full time opportunity. **38** **hours per week**: Monday - Friday: 8.30am to 4.51pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking...

  • Customer Banking Specialist

    3 weeks ago

    Perth, Australia Commonwealth Bank Full time

    **Thorough training program to kickstart your banking career** - **Access to extensive employee benefits & discounts** - **Be part of a collaborative and high-performing culture** **23 hours per week**: - Monday to Friday: 9.15am to 2.00 pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless...